Why Ripoff Report will not release author information! This case was filed in Marquette County Courts, Marquette County Circuit Court located in Fond du Lac, Wisconsin. This kind of defeats the purpose of a Bluetooth system when you have to constantly leave your device on the side of the tub so the system can work. Kitomba Salon & Spa Software 1,295 followers 2w Report this post Report Report. This brand started as a company that made fibreglass swimming pools, jeep bodies, and horse therapy units. They supposedly came to fix it. The Twilight Range has seven hot tubs with additional creature comforts. we 've had are lsx for 2 weeks and so far its been awsome . We paid for that. The penalty monies are deposited into the Appliance Enforcement Subaccount established by SB 454 of 2011(Pavley). Master Spas also obtained at least one brochure for Premium Leisure's "Leisure's Edge" spa line, containing photographs of spas embodying Premium's design . We're so thrilled to hear that you and your family are enjoying your TS 8.25. Applies magnetic therapy to pressure points on the neck and back. I love my spa. 09:24a. All rights reserved. Hiding negative complaints is only a Band-Aid. have had experience with this particular dealer and I was very happy with the people who came out and took away the old one and installed the new one. Master Spas is one of the few tub companies to use biomagnetic therapy with hydrotherapy for better pain management. Estimated amount consumers saved since 1997: $15,590,010,907. west cester spas were on time to the second. Use our tool to discover your new hot tub. Went to a 2010 Spa show in Wilmington Delaware and purchased a Master Spa (Twilight 8.3) through West Chester Spas, Pa (No longer in business). The goal of this section is to provide consumers with a comprehensive resource on class action and mass tort lawsuits. Its location on this page may change next time you visit. Service man told us he was replacing quite a few, Under warranty, Great! I wet tested two out, not knowing what the cost of the one I bought was the Master Spa. At Master Spas, we never just sell you a hot tub and send you on your way. Spring of 2013- Noticed the water level kept dropping. By March, they had received a flood of complaints. Whether you call it a Spa or a Hot Tub, we have the perfect one for your needs. Spa was delivered in May, 2010. I had a couple issues when I first got it, but the dealer responded very quickly and sent a person in my house. Consumers just wanted to relax in their very own hot tub, but they say they were more stressed out after paying a local business that never delivered the product. Operating out of a state-of-the-art, 530,000-square-foot manufacturing facility on a 36-acre manufacturing campus . Its hot tubs are less customizable, but the combination swim spas and hot tubs let you relax or exercise. Upon receipt, I discovered they did not fit. At the same time, with a wide range of hot tubs covering a range of different prices, theres also scope to find your ideal tub whether youre on a stricter budget or have room to splurge. It measures 7'10" by 7'10" but only seats 5--a size which normally would seat 6-7. I'm also specifically trying to decide if the Twilight series is worth the extra cash over the Clarity line. (I was told this by the delivery guy and boy was he right) More chemicals + a higher cost for the chemicals themselves = an extraordinarily high maintenance cost. Copyright 2023 Click2Houston.com is managed by Graham Digital and published by Graham Media Group, a division of Graham Holdings. So, with th Master Spas sells a variety of hot tubs and swim spas that are excellent for relaxation or staying in shape. I gave him the serial number to my Master Spa Legend 800LSX. Information given for the potential transaction was not true. All business will get complaints. I use the spa three times a day. So, I was very pleased. 800 bucks a set. First of all, the so called spa expo is a joke and false advertising. Master Spas is a manufacturer of spas and related products, and we stand behind every product we produce pursuant to those . Getaway, on the other hand, is easily identifiable as Master Spas budget product line. The product is great. Refining your search to only include the models that meet your size and budget is an excellent place to begin your hot tub buying journey. Master Spas does not recommend you winterize the hot tub. The customers with unresolved complaints are those whopaid Primo for accessories or products that were ordered from other vendors. Master Spas doesn't display pricing online, but you can find the cost of specific models by contacting your nearest Master Spas dealer. I came across hottubuniversity.com which seems to have pretty good content. 75, Section 2, Hankou St, Wanhua District, Taipei City, TW . Request pricing online. A good introduction to higher-end features such as massaging jets, comfort pillows, and waterfalls, they are still suitable for those with a slightly more flexible budget. So far, the heater and all jets have worked perfectly. About the Brand: Likely the most recognizable hot tub brand, Jacuzzi makes a wide variety of products ranging from budget-friendly to luxury. The company is owned by Brandon and Kelsea Smallwood. The quality seems top-notch. It's got extra lighting and water features, as well as therapeutic jets. This is our second Master Spas that we have bought from them, and weve always had great service from them. We can understand your inconvenience. Found the perfect hot tub? After ordering a hot tub from the spa show the wife and I were told it would be delivered the next week. Thats super nice. Cleaning your Master Spas filters every month involves a few steps: To drain a Master Spas hot tub, locate the drain assembly behind the tub skirt panel and remove the cap. It's been leaking since we got it. I actually paid more than I would have at my local dealer. Shop By Price $$$$$ $$$$ $$$ $$ $ See All; Shop By Size; 1-3 Adults . They've been in business for just over 60 years. We absolutely loved everything about hot tub. With their tagline Americas finest hot tubs, the Master Spas hot tubs set standards high from the very start. We want every person, every athlete, to have the opportunity to be their best self whether it's prioritizing wellness or making it to the top of the podium. I have to say I love the Spa, but have had yearly issues from day one! He said he would look at the pictures and call me back in a day or two. Open 7 days - Mon 9am-5pm. Toronto-area spa closes pools after customers complain of skin rashes, ear infections. It was installed without problem, and I've (along with a few lucky ladies) have thoroughly enjoyed the spa now for over 6 months straight. Theres no upfront costing on the website, but the guide prices are also helpful in navigating the many different options available. 1 review of Master Spas of Toronto "TERRIBLE HOT TUB PERFORMANCE AND SERVICE BY MASTER SPAS I purchased a Premium Micheal Phelps self-cleaning hot tub from Master Spas for my family that was delivered in JULY 2020. They haven't reimbursed us. 3. Instead, we reckon that Master Spas hot tubs have the edge on other hot tub brands when it comes to a variety of prices and sizes. Followers 0. Its tubs are easy to clean, come with several feature options and have strategically placed jets for the ultimate in comfort and relaxation. That factor alone might be worth the extra money and peace of mind if you have any problems with your unit later but you are still going to pay from $8,000 to $14,000 for a basic, well-made hot tub, and if you start adding extras like stereos, extra jets, or LCD screens, the cost will increase. New York, There was a small leak near the pump, and they replaced a gasket, gave me an extra gasket, and showed me how I could do that myself if I had to. Hot Tubs. The company that did the installation is also the company that we hired to do the move, and they did an excellent job. Passionate consumer advocate, mom of 3, addicted to coffee, hairspray and pastries. Jetted swim spa for training, fitness, and therapy. We took care of it, reconditioned it, we cleaned it. The largest spas, seating up to 7 persons, are the HL 7.5 and HL 8.5. This is the number for Texas Spa Services, LLC. The hot tub dealer located just north of Houston has been pelted with Better Business. It also features free WiFi, a coffee shop, and a 24-hour gym. Hot Tubs. Master Spas is committed to providing our customers with legendary support. Mon.-Thurs. I was looking for something more on the hydrotherapeutic side of things. Your essential guide to planning for the installation of your Master Spas hot tub or swim spa. Fri. 8AM 12PM EST How do I know I can trust these reviews about Master Spas? 7AM 5PM EST Its something that the kids look forward to, the nights when we do go in the hot tub, and then more so even when we have friends over. Enjoy reading our tips and recommendations. Just like the majority of hot tub brands, Master Spas does not have any upfront costing provided on its website. The adjoining hot tub features ergonomic seating and adjustable jets that target your pressure points to promote relaxation and recovery for your body and mind. Primo Hot Tubs and Spas was a BBB-accredited business with no history of problems. 8.25 from Premium Wholesale at a travelling Expo show they had and I absolutely love it! I use it four times a week on average, and I like sitting in the lounge chair because that covers my whole body. Photo: jacuzzi.com. Master Spas is a Fort Wayne, Indiana, based company who manufactures portable electric spas. We have one of the largest Spa and Hot Tub showrooms in Texas. Master Spas provides hot tub owners with nationwide customer support through independent dealers, contract service centers and factory support. After seeing the contract closer it said +/- 16 weeks. Become a Member Contact The Inn & Club: 904-273-7716.Membership. With the Master Spas range of ultra-therapeutic hot tubs and swim spas, it is. Three months after we got it, the jets popped off, stuff was leaking. The potential sales . photos CONTRIBUTED Master Spas has partnerships with professional athletes, including three-time IRONMAN World Champion Mirinda Carfrae, who is seen in Master Spas' H2X . Some accessories are designed for safety, including rails, steps and Master Spas' covers. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Sun 12-5. Jacuzzi. Why? Tues - Sat 10am-7pm. Please email our customer service team with your spa serial number to assist you if possible. Place the filter in 5-gallon bucket with the appropriate cleaning agent and let it soak overnight. Twilight 7.2 fit what we were looking for in terms of seating arrangement and jets. Verdict. I just negotiated (hard), and got the saleman down to just $6,500.00. Master Spas, Inc. Spa Pool and BBQ Show Sold a defective spa. One man had a $25,000 swim spa on consignment with Primo Hot Tubs and Spas. customerservice@masterspas.com, 6927 Lincoln Parkway HaveFun Spa is a Thai massage therapist located in No. Master Spas is based in Fort Wayne, Indiana, 90 miles northeast of Indianapolis. When you're gonna spend the amount that you spend, you wanna be very content with it. 8008607727. However, the full Master Spas range just doesnt boast the same numbers of high-end hot tubs as some of the other brands weve reviewed across the best hot tubs (opens in new tab). It won't last you more than a couple months. As an authorized dealer for Master Spa, we have a huge selection of hot tub filter replacements in stock, including our EcoPur Charge Filters, EcoPur Filters, outer filters, filter bundles, and more. When you purchase through links on our site, we may earn an affiliate commission. Refining your search to only include the models that meet your size and budget is an excellent place to begin your hot tub buying journey. 25 models to choose from. NOTE: Air is injected into Master Blaster jets automatically on all equipped spas. Shop By Price $$$$$ $$$$ $$$ $$ $ See All; Shop By Size; 1-3 Adults; 4-5 Adults; 6-8 Adults . Elite Performance, Airless Swim Current, Programmable Speed. Master Spas hot tubs are usable year-round. Several affordable models. Master Spas. Sep 04 2015. (* denotes a required field.) About two months after we had it, I ended up with a job transfer and we had professional movers move it. Shop all models, or narrow your search using the brand, size and price filters, to find hot tubs that fit your criteria. A place for Master Spa Owners to talk about their spa's and ownership experiences. Master Spas is a manufacturer of spas and related products, and we stand behind every product we produce pursuant to those representations which are stated . I'm a lawyer, so I wasn't (and still not) afraid to drop a lawsuit the moment a warranty is breached, but luckily I didn't have to. You can turn to us for all the information you need as you explore the hot tub brands and models offered by a hot tub dealer Prince Frederick, MD recommends. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! He Overcharges on supplies and does follow through or respond to voice mail. I love the lights at night. Master Spas offers a wide variety of hot tubs and aims to satisfy everyones likes and needs. Master Spas mercenary sales representative contracted for the weekend event and paid on commission did not give accurate, true, real and unbiased information as assumed. It's probably the best that you can get. "They were still selling the hot tubs, collecting $5,000, $7,000 from consumers for hot tubs that (were) never being delivered," explained Denisha Maxey, with the Houston BBB. I bought a twilight series after doing a ton of research. The Bluetooth system which was an add on, has no tuner feature and only works if you have a mobile device within 10 feet of the tub. 2242 W Bluemound Rd, Suite A Waukesha, WI 53186. But the unique design and therapy of the each of the 3 therapy seats, the lounger, and the cooldown seat make it a REALLY special spa. He was a very good salesperson. I get in it in the morning, I watch the sun come up, drink my cup of coffee, and ponder what I'm gonna do all day. Relax with massaging spa jets in the perfect water temperature, year-round. With the Master Spas range of ultra-therapeutic hot tubs hot tubs and swim spas, it is. I bought a hot tub from Master spas during a Expo in ***** ** on Sept 22 2022. . Whether you want to visit the showroom or explore your options with a virtual tour or video consultation, our network of dealers can help you find the best swim spa for your space and needs. A stylish, modern approach to relaxation and wellness. Anytime we had a question, we just go to YouTube and they have a video for every single thing to do. Translated: The customer service responded quickly and kindly~ The master pressed it very well . The Master Spas H2X fitness spa can also be used as a hot tub. The business is listed under thai . Clarity Spas have a standard limited warranty of one to three years on Master Spas parts. Visit our corporate site (opens in new tab). I was happy with the purchase process until we bought the spa. I was motivated too, so it helped, but he did his job very well. No contact after submitted for warranty. com How to Measure a replacement Spa Cover. ", "I had back surgery and needed a low-impact workout and a way to strengthen my core. 5 weeks later, my tub was delivered and I had it setup. We ordered it on my wifes birthday, which was March 8, and we didnt have the hot tub installed until October 29. I paid for the steps, and Id like to get reimbursed for them because I don't want them anymore. I Paid a lot of money for my tub. By HDK, March 21, 2007 in Portable Hot Tubs & Spas. Does anyone have any experience with either of these. Master Spas swim spas are perfect for customers who want their swim spa to double as a low-impact exercise tool and family pool. Were really enjoying our Master Spas. We hated waiting that long, but the people at Atlas Spas were exceptional. Also for: Legend lsx800sts, Lsx, Legend lsx557, Legend lsx1000, Legend lsx1000sts, Legend lsx800, Lsx1050, Legend lsx850, Spas, 5643lbslsx1050, Legend lsx. What You Can Do. The Lithium system they pushed as "The best system ever" is garbage. Legendary performance for those who don't believe in second best. The store is not open when it supposed to be. I wanted a lounge chair and it's a six-person tub. It's awesome, but right now, we are having terrible withdrawal pains. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. Energy-efficient and built exclusively in the US, Master Spas hot tubs have the technology and design standard that youd expect from hot tubs built in a US factory. So, I think it was a good value for the price. Swim. Master Spas warranties vary by the hot tub or swim spa series. No contact after submitted for warranty. The hotel is close to popular attractions like Dihua Street, the Taipei Botanical Garden and the Liaoning Night Market. Why you can trust Top Ten Reviews They just smoked cigarettes and then they said, "We're coming back." It's the best of both worlds, offering space for fitness, fun, and relaxation. Yes, I was told that "no chemicals" were necessary, but I honestly never believed that. Shop Hot Tubs. Copyright 1997-2023, Ripoff Report. This is the number for Texas Spa Services, LLC. Come be part of creating a clean, modern and thriving California. The Commission's investigation process identified Master Spas manufacturing and offering for sale portable electric spas not tested prior to being certified to the Appliance Efficiency Database (Database). All warranty repairs include replacement parts and labor. Copyright 1997-2023 Ripoff Report. Spas are made in the USA. My blocked drain grossed me out everyday, so I tried this clogged sink hack, I live in an all-girls flat: here's how the VacTidy Blitz V8 vacuum handled our hair, What dryer settings should you use? High Performance, Air-injected Swim Current, Adjustable Speed. Also, the swim spa is practical to use yearround, unlike an in-ground pool. The StressRelief seat includes a headrest and uses downward-facing jets to relieve tension in your neck and shoulders. Master Spas, the company that claims to be the world's largest swim spa manufacturer and the largest hot tub manufacturer, was founded in 1996. Sacramento, CA 95814, Contact Us | DirectionsLanguage Services. A link has directed you to this review. We're so happy to hear that, James! But the unique design and therapy of the each of the 3 therapy seats, the lounger, and the cooldown seat make it a REALLY special spa. Propulsion swim spas with a powerful, smooth current. We are proud to support these athletes as they strive to win their day. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. Swim spas in the Michael Phelps Legend Series have a 10-year standard warranty on the spa structure, a seven-year warranty on the shell surface and a five-year warranty on plumbing. Rip-off! You can also request hot tub or swim spa pricing using Master Spas' contact forms. It is the most helpful thing that I got from them. Thank you so much for the feedback! The price for each model depends on your location. My aching body so appreciates the time spent in this heaven. The jets are also uneven. They left the molded wood. Starting at $6,000, they dont have the cheapest starting point, but for hot tubs in the mid-level price range, they perform very well, and the hydrotherapy is a big plus. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. I almost don't like it when it gets too hot out because I don't use it as much. Cookie Notice I got a new one and they delivered it and got everything going in just a short amount of time. The Master Spas LSX is an awesome tub! Advertisers above have met our First Name*. The guy replaced those wrong so we had to put them on. "This swim spa is a dream come true. Do yourself a favor and go with a different tub!! And this has been going on since we bought it over five years ago. NY 10036. Our content is intended to be used for general information purposes only. There was steam shooting out the sides like a kettle was boiling!! Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. Since the very first week there has been a cloudy white film on top of the water . The Commission's investigation process identified Master Spas manufacturing and . One of the LED lights, which hadn't worked properly for about two years (but didn't really bother us) was cracked and leaking. Health Spas: Hot Tubs: Master Spas, Inc. Fort Wayne, Indiana. According to the lawsuit, Palmetto Bluff's master plan calls for around 4,000 homesites. The Master Spas executive team is Kevin Richards, vice president of sales and marketing; President Terry Valmassoi; CEO Bob Lauter; and Sam Badiac, executive vice president. This hot tub is like no other I have ever been in. We purchased a LSX in May of 2004 and have the following to report. At no time did the tub come in contact with anything so how are the scratches my fault. Creates a deep and wide current of pure water flow with virtually no turbulence. Back . If you don't add chemicals pretty much daily, the water gets gross. Spot treat any stubborn mineral buildup with white vinegar or a Magic Eraser. That's my fault. Master Spas Built in Shop all models, or narrow your search using the brand, size and price filters, to find hot tubs that fit your criteria. There are no bbqs and it's only one brand of spa. The company is an excellent choice for people looking for a multipurpose spa, but it may not appeal to those who want the ability to personalize their hot tub with multiple custom features. It's great to hear that you've had such great experiences with your dealer as well as your spa. So, it's impacted my life immensely from the sake of having that retreat and being able to utilize it in a fashion that helps me with my active lifestyle. There are four luxury hot tubs in their MP Legend Range, named after the 23-time Olympic gold medalist Michael Phelps. Download this stock image: FILE - This combination of undated photos provided by the Gwinnett County Police Department shows Master Police Officer Robert McDonald, left, and Sgt. The manufacturer's line has four series of hot tubs, each of which contains multiple models. Old school hot tub. You just have to get the hang of it. 715 P Street Instead, whether the hot tub is entry-level, mid-level, premium or luxury is signaled using a dollar sign rating system. Who is ED Magedson - Founder, Ripoff Report. The installation of my spa was easy to schedule. Most Master Spas hot tubs cost between $6,000 and $15,000. Master Spas went around whatever time I had open and worked with me. Fort Wayne Indiana. Master Spas also has a MasterBlaster Foot Therapy jet system available for its two higher-tier lines, which uses 28 nozzles in two jets for a reflexology-inspired foot massage. Manufacturer(s): Custom Molded Products, of Newnan, Ga. Creating your dream backyard oasis should be simple. So, if Im spending extra $50 a month on my electric bill for a few months, that's very well worth it. Built in As you can see from the prices listed above, there is a wide range of pricing within the Master Spas swim spa line. Come by and see us. Roomy and comfortable, this hot tub is recognized for its jet power and seating versatility including a contoured lounger. Thank you, you have successfully subscribed to our newsletter! Any hot tub labeled with five dollars falls into the luxury price range, whereas one to two dollars signals an entry-level hot tub. The size of the tub as well as the lighting are great. With so many options, finding the perfect hot tub can feel overwhelming. One of the best hydrotherapy features is the bio-magnetic therapy, which targets pressure points on the shoulders and back. Based on his recommendations, I've been looking at Master Spas which seem to have good reviews on Consumer Affairs but seem to get shit on in various forums, largely due to their sales tactics. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Thoroughly rinse any spa pillows and the tub shell. Usually, the initiation fees are $40,000 for golf membership and $10,000 for tennis membership, according to the lawsuit. We DO NOT remove reports. This case started as an internal tip from California Energy Commission (Commission) staff. We relocated to another city and had to put it in storage while we're building our house. And I don't even know how much that would even be irritating my neighbors. Swim, jog, walk, and exercise in water without the stress gravity has on your body. Built in I had a feeling they were initially overpriced, but the tub looked top quality to me. The list is updated frequently, so check . When done, fill the tub back up with water and add in Master Spas chemicals to keep the water balanced. Their YouTube channel is helpful. Premium would have no adequate remedy at law to prevent injuries it I previously owned a Master spa that was good quality and had a really good experience with it. All of our hot tub, swim spas and portable spas are full of top-of-the-line features and healing hydrotherapy. It has a number and variety of jets and the ability to adjust the pressure from them, and on top of that, its just so nicely made, and such good quality. Select any spa to learn more about its unique features. Bad Heater. Two bodies of water: A hot tub on one side, a swim spa on the other. We choose to offer our customers an unparalleled selection and value from a host of top . Manufacturer: Master Spas, Inc. Corporate Advocacy Business Remediation and Customer Satisfaction Program. I bought my Healthy Living Master Spa at The Cedar Park Center Spa Expo in Cedar Park, TX in June 2017. You can be assured that our selection of Master Spa Legend Series parts, Master Spa Legend Series Control Panels and other replacement parts are of the highest quality! The reps from Master Spas were very good. It's a good time. Master Spas Swim Spas. I'll be sure to update this review should something drastically change. Be the first one to find this review helpful. Contact your local dealer for exact pricing information. Liars! Features are more basic and may include contoured seating, rather than the MP Legend ranges bio-magnetic therapy system, which targets pain and stiffness. Well you've come to the right place! Its easy to step in and out of the spa with that. Privacy Policy. I'd like to know what people think of Master Spas quality compared to, say, Jacuzzi or Actic Spa. For more information about dealership opportunities with exclusive territories, email sales@masterspas.com.
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