Unfortunately, Ulta cannot provide you a refund in the form of money for gift returns. If you did not use your member number, original receipt is required. If assistance is needed to do so, please contact Guest Services through the options toward the bottom of the page. Once you submit your order, the funds will immediately be deducted from your Ulta Beauty gift card. To checkout, click on the bag in the top right corner. Certain items in your order may be considered Hazardous Materials (HAZMAT). If it has been one business day since the date of delivery and you still cannot locate your package, please contact Guest Services through the options toward the bottom of the page. Once you finish adding products to your bag, proceed to Secure Checkout and confirm your shipping and payment information. Please be aware that orders could arrive in multiple packages. They will look up your Ultimate rewards ID or online account. Yes, click on the chat option on Ulta'sguest services pageanytime between 7am-11pm CT, 7 days a week.. No matter how you purchased the item, you can always bring it to any Ulta Beauty store location for a refund. Purchases made at Ulta Beauty or ulta.com may not be returned or exchanged at an Ulta Beauty at Target location. Quality is very important to us. Oversized/overweight items are not eligible for gift services., Ulta Beauty makes every effort to ensure that all of the merchandise we feature is in stock when shopping online., In the event that an item becomes out of stock after your order is submitted, we will ship the rest of the items in your order and send you an email indicating that one of your selected items is out of stock. The U.S. Department of Transportation (USDOT) requires ground-only shipment of Hazardous Materials due to air shipment restrictions and regulations. If you return the product within 60 days of the original purchase and it's accompanied by its original email order confirmation and packing slip (or can be verified in our system using your Ultamate Rewards member ID or ulta.com account information), you will receive your refund in the form of your original payment. You may return or exchange in-store upon receipt of your package! With a receipt or loyalty account you can get a refund in your original payment method. Once you're logged in, navigate over to your order history and select the item. Please know that Guest Services cannot place orders on behalf of a guest. If shopping ulta.com through desktop, on the right above the Order Summary, you have the option to "Make This Order A Gift" or "Add Coupon Code". Make sure you are logged in on Ulta.com and your Ultamate Rewards Member ID is displayed on your My Account page. Our associates are trained to inspect and then properly dispose of any returned items that have been used, damaged or expired. Show your receipt and even without packaging, Ulta will process the return! Products returned to stores that were purchased using an online payment service (i.e., PayPal, PayPal Credit) will be refunded to your preferred credit card or issued as a store merchandise credit. Make sure you are logged in on Ulta.com and your Ultamate Rewards Member ID is displayed on your My Account page. Your product is matched with the right category buyer. This shipping method is available for shipments to contiguous U.S. states, Alaska and Hawaii addresses only. Technocolor 1 Hour Express Self Tanning Foam, New & coming soon! ulta.com does not ship to international addresses. Even if you throw out the original box, youre not out of luck. If you want to make sure you receive a full refund, then you'll need to be able to prove how much you paid for it. For assistance in placing your order, please review below. But it will be issued via store credit. , Not all online Gift with Purchases are available in store, and vice versa. You need to provide your ID to the Ulta Beauty store. Simply bring the item(s) you wish to return to any Ulta Beauty store and ask one of our associates to assist you in making a return--we'll be happy to help! We are unable to accept CODs for returned merchandise., If you return a product within 60 days of the process date on the order packing slip, you will receive your refund in the form of your original payment. Free standard shipping on any $35 purchase, New and online only! Yes, all points earned from the purchase will be deducted upon return. Final Call Frizz & Static Control Mist & The Curl Party Heated Curling Round Brush, The following text field filters the results for suggestions as you type. We only charge you for items that have shipped. You'll pay your first installment at the time of purchase, and the remainder over time. Buyers review your products. All orders containing Hazardous Materials can only be shipped to addresses within the contiguous U.S. states and cannot be shipped to Alaska, Hawaii, U.S. Ulta Return Policy Easy Return - Refund & Exchange Certain items in your order may be considered hazardous materials (HAZMAT). According to Ultas return policy for used makeup, you can return any used item as long as the original components are present. Ulta Beauty Return Policy - Price Match Online & Exchanges For more information, please click here. It's important to note, however, that any item you return to Ulta must include all of the original product components. Ulta is incredibly generous when it comes to returns, particularly if you make your return within 60 days of purchase and are able to produce proof of purchase. If you're not completely satisfied with a product for any reason, just return it to any Ulta Beauty store for a full refund or exchange. source: ex ulta employee 235 Electronic-Spare-537 2 mo. If your order has been fully canceled, the temporary hold will expire automatically within the timeframe set by your financial institution. Discover ways to receive continued support from Ulta Beauty. If you return the product within 60 days of the original purchase and it's accompanied by its original email order confirmation and packing slip (or can be verified in our system using your Ultamate Rewards member ID or ulta.com account information), you will receive your refund in the form of your original payment. 12 Reasons You Shouldn't Invest in Ulta Return Policy If Opened No Receipt Territories, PO Boxes or APO/ FPO addresses. For example, if you want to return an eye shadow palette, then all of the shades must be included. Delivery times may vary, especially during . For your own security, you won't be able to submit an order on ulta.com if the billing address, credit card expiration date and/or security code doesn't match your credit card statement. You can do that by clicking on the number "1" next to "Add To Bag" on the Mobile App. How RangeMe works: Create a product profile. This is particularly notable considering the fact that, due to the nature of the products they sell, almost no returned items will be eligible for resale. You have up to 90 days to return items for a store credit. 11 Facts About the Ulta Beauty Return Policy. You won't be charged for an unsuccessful order submission and the temporary hold will expire automatically within the timeframe set by your financial institution. Note, the shipping type defaults to Standard. How Old Do You Have to be to Work At Ulta. Yes, we offer gift bags, including a decorative ribbon on most items. You may return or exchange in-store upon receipt of your package! Gift wrap and delivery charges may also be subject to tax in some states.Please note that tax exemptions are not available online and must be used in store.. Our policies, training and procedures are aimed at ensuring that only the highest quality products are sold in our stores and online. Simply bring the item(s) you wish to return to the store with its original email order confirmation, packing slip and all original packaging materials. This will largely depend on the situation, as well as the discretion of the manager. , It is important to note that not all items available online are available in store. Postal Service insured mail), so you can track your shipment back to us for a truly flawless return. After we have processed your return and issued a refund, we'll let you know via email. Receipt Look Up - Receipt Look Up The ULTA return policy The first is to enter your order number, along with your email. When you join Ulta's Ultimate Rewards Membership program, you'll use your account to rack up points on each purchase. Oversized/overweight items are not eligible for gift services., Ulta Beauty makes every effort to ensure that all of the merchandise we feature is in stock when shopping online., In the event that an item becomes out of stock after your order is submitted, we will ship the rest of the items in your order and send you an email indicating that one of your selected items is out of stock. Yes, you can return your purchase without a receipt to the Ulta Beauty store. Yes, under Ultas beauty return policy, they will accept all returns for any product you are unsatisfied with. To add a coupon, simply enter or copy the coupon code into the "Enter Coupon" open field. This is typically 5 to 7 business days.. Online purchases returned to an Ulta Beauty store without the original email order confirmation and packing slip (or cannot otherwise be verified within our systems) are only eligible for exchanges or in-store credit at the lowest selling price at which the product was sold by Ulta Beauty during the 90-day period preceding the return. We may earn a commission from links on our website, but this doesn't influence the opinions of our editors. Original shipping charges on your order will not be refunded unless the package was incorrectly shipped, or you received broken or defective merchandise. If you paid using another method, you can still get a refund without a receipt. Business days do not include Saturdays, Sundays, or holidays. Can You Return Used Makeup To Ulta? (2022 Updated) Review all items and quantities in your cart. Orders placed with Ulta Beauty gift cards, Orders placed with Ultamate Rewards points. Under shipping type, you will confirm your payment method and Ultamate Rewards Members will have the ability to redeem points if they would like to! CHANEL, N1 DE CHANEL, Dyson, Olaplex, Early Black Friday Deals, Black Friday Deals, 5 for $5, 5 for $10, Beauty Steals, Beauty Deals, Spring Haul Offers & Fall Haul Offers and clearance, Cannot be redeemed for cash or gift cards., Cannot be combined with any other Ulta Beauty coupon offer., Valid through dates specified on coupon or promotion., Void if copied or transferred and where prohibited by law., Please note some coupons and promotions may be offered only on ulta.com, Only one coupon code may be redeemed per order on ulta.com, Coupon/discount is not valid for purchases at Ulta Beauty at Target or Target.com, You may review the full list of excluded Brands here! Overall, Ultas return policy is one of the best out there for beauty brands and we are super thankful. Online purchases can be returned by mail or by visiting an Ulta store. Under there, you can change your shipping type. on the top of the screen. Ulta Beauty is a popular chain of beauty supply stores. In accordance with state law, NSF checks may be submitted to your bank electronically. If you want to make sure you receive a full refund, then you'll need to be able to prove how much you paid for it. Here, you can find your product by first narrowing down to the brand!, If you are on the product page, you may also choose the Check in-store availability option under the Add To Bag button to check in store availability. This is typically 5 to 7 business days.. time, origin ZIP Code, destination ZIP Code and time of acceptance and will depend on shipping service selected and receipt of cleared payment. ; The Simply take returns policy if we provide your item to. Technocolor 1 Hour Express Self Tanning Foam, New & coming soon! You can Get a Full Refund for 60 Days. Therefore, these items cannot be shipped to all addresses. If you decide to return a product, then the associate will be able to use your Ultamate Rewards Member account to verify the date of each of your purchases, as well as the amount you paid for them. An order is attempted, but not successfully submitted. 1. Rewards points earned on a product being returned will be deducted from your account., If you redeemed your rewards points to buy an item and then return it, those points will be immediately added back to your Ultamate Rewards balance., If you purchased multiple items in a transaction and you only return one item, you will have the proportionate number of points added back to your Ultamate Rewards balance. **Total delivery time includes processing and carrier transit time. An online or in-app purchase can be returned to us by mail or by bringing it to any one of our Ulta Beauty stores. For all unhappy customers, the Ulta return policy provides a return window of 60 days to get a refund or exchange. Ulta has one of the most generous return policies among the fashion & beauty retailers. Be sure to review the gift details prior to checking out to help ensure you receive your free gift!. However, if you exchange for an item at a higher price point, you will need to pay for the difference in price and sales tax. Our coupons can be used for most brands and items, but at times may exclude a small number of these products and brands. Many of Ultas locations also include in-store salons that offerbeauty servicesand consultations. we already know you're eyeing your next beauty haul, and we can make that happen sooner with our ultamate rewards program! We wish we could extend these special offers far and wide on all of the products and services we offer, but we are often limited by reasons beyond our control. 54. While Ulta doesnt actively promote this, many people have stated that they didnt have to return their free gift when returning the product they purchased to receive that gift. The receipt of an email order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. If you receive a dissatisfying order or a gift you want to return, you have 60 days to do so and get a refund, an exchange, or a replacement. Certain items in your order may be considered hazardous materials (HAZMAT). Prior purchases do not qualify for use with coupon/reward certificates., Orders qualifying for FREE or discounted shipping promotions are shipped via our Standard service only. While it is unclear precisely what Ultas return limit is, they do state in their return policy that they reserve the right to suspend returns if they feel the customer is misusing the policy by returning too much, being dishonest, or otherwise going against their rules. Ordering your favorites is easy at Ulta Beauty! You can return a product to Ulta within 60 days for a full refund. If you are unable to return the product with its receipt and we are unable to verify the original purchase price of the product, your refund will be in the form of an in-store credit equal to the lowest selling price at which the product was sold by Ulta Beauty during the 90-day period preceding the return. If this happens, you will have an additional link., Damaged Item? Online purchases returned to an Ulta Beauty store without the original email order confirmation and packing slip (or cannot otherwise be verified within our systems) are only eligible for exchanges or in-store credit at the lowest selling price at which the product was sold by Ulta Beauty during the 90-day period preceding the return. Any item(s) that are canceled and/or can no longer be shipped will not be charged and your final shipment notice will contain an adjusted price. Ulta'scustomer service phone numberis 1-866-983-8582 and is available from 7am-11pm CT, 7 days a week.