A room with bathrooms. I bought this gift card for my friend for $140 during the pandemic as a birthday gift because the basic massage use to be around $150. Chicken salad that seemed like it was tuna in a can served with chips. And theres a nice refreshment stand with water, fruit-infused water, hot tea and trail mix. Which popular attractions are close to The Ritz-Carlton, Charlotte? (That was directly stated from an employee), Beware of Spa!! We just returned from a one-night stay. The Ritz-Carlton, Charlotte blends contemporary dcor and a flair for innovation to immerse guests in a well-appointed luxury escape. Enjoy breathtaking views of the Queen's City from our penthouse location. Thanks for reading my review of The Ritz-Carlton Spa in Charlotte. This place use to have top knotch food. Staff is very friendly but amenities are lack luster for the price. We enjoyed breakfast at the BLT and Taylor was very helpful with our order. You can sort and/or filter them by time of year, review score, and more. The biggest negative of the stay and the suite was that the outer door doorbell didnt work at all, and the inner door doorbell didnt ring loudly enough to be heard well in the bedroom or at all in the master bathroom causing a bit of confusion and lots of frustration when the engineer, room service, or housekeeping came a calling. Flat-screen TV, Mastercard, All Theres a lot to know ahead of time, and a friend of mine filled me in before I went, so I figured it would be helpful to write it all out for you. See Travel.State.gov. Immediately after checking in via the app two days prior. They also had left many bottles of room temperature water in the kitchen, and left a fan by the bed with an extension cord. Hi, friend! Im not sure if I was supposed to or not, but I did get the passive salt benefits from the walls alone, and I loved it. I would have brought my own food if we knew it was going to be this bad. It is an expensive hotel, but you get what you pay for. endstream endobj 61 0 obj <>>>/Filter/Standard/Length 128/O('HJ_R9NG%NN. One time, it smelled like someone sprayed air freshener, but next time we can up, the smell was back. Bravo Destiny, Mike and Angela you all truly live up to the Ritz Carlton brand promise. Indulge in a detox wrap, a facial, and a body treatment at The Ritz-Carlton Spa, the onsite spa. She felt like royalty staying here. Plenty of room with a separate sitting area. The location is right across from the Epicenter, and about a 10 minute walk to the stadium. As a spa guest, you get a nice robe and slippers to wear around. b%q)QiH*%@Ub=Yds!eu x LvfDq$"kCQU6zBR;j&7{o? Check in: Perfunctory, not a warm welcome, no property information provided, just the bare minimum. Later that day, I was further upgraded to one of the Executive Suites. Your contribution should be yours. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Upon arriving, obviously the hotel is beautiful and we've ate at BLT several times before, it's great. Contributions should be appropriate for a global audience. Hey, friend! As others have indicated there was car noise from the street and I was on the highest floor. Each review score is between 1 and 10. Ideal for a post-dinner cocktail, The Punch Room offers a view over downtown Charlotte and upscale lounge seating. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Whats your favorite thing about a spa experience? Some of the items I'll detail are relatively small misses, which would be ok if the price point was relatively small. The Ritz-Carlton, Charlotte blends contemporary dcor and a flair for innovation to immerse guests in a well-appointed luxury escape. I had a lovely massage at the spa. I am all about supporting businesses in need but to me this was extremely a waste of money. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. The 5-star The Ritz-Carlton, Charlotte Hotel is situated 0.8 km from the Uptown-area BB and T Park Stadium. Lively lobby scene with BLT Steak, K Lounge and Bar Cocoa, 12,000 sq. Please do research before booking this property. It's a busy operation, usually booking 70-80 appointments on a typical weekend. Air conditioning This was my last big stop, and once again, I was alone for most of the time. Since we were still in COVID lockdown, my husband surprised me with a spa staycation. The Urban Garden adds further expansive, atrium-style space and is joined to the hotel by its own covered walkway. There was a locker room. Definitely not a staycation hotel. Dinner with my friend and her son at the hotels BLT restaurant was fantastic and Im a tough judge of steakhouses. They don't post their prices online now & I would have never thought to ask the prices since the prices hasn't changed in years. Works from regional artists adorn rooms and suites, local offerings flavor Honor Bar selections, and culinary delights are crafted with homegrown herbs and honey from the hotel's rooftop garden and local farms in Charlotte, NC. Reflecting the hotels elegance within the area, the boutique offers a variety of accessories and gifts including The Ritz-Carlton branded items, prints from local artists, and various cultivated elements such as candles and fragrances from Antica Farmista, and more. But she still proceeded to question me as if I did something wrong. But once you enter, the hotel lobby is dark and fancy on the inside with plenty of seating and a cool vibe. Learn more about the Spa & Wellness Center. I do think the spa is busiest on Saturdays though, so I just got lucky I was there on a Sunday. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. If you're doing any downtown activities the location is perfect and if you need something during your trip there's a Walgreens and a CVS across the street along with a station on the Charlotte Light Rail. It's close to I-77 and I-277 so getting around is easy but be aware there are often delays on those roads. And whether paying cash or Bonvoy points, each was significantly cheaper. The Ritz-Carlton Spa, Charlotte: The Ritz-Carlton Spa, Charlotte: Our Uptown Charlotte hotel offers a 13,000-square-foot The Ritz-Carlton Spa, Charlotte a true urban retreat in the heart of Downtown Charlotte. business travel features to the top of the filter menu so you can find them faster. I understand that it's a complimentary service, I did not expect it to be so difficult to avail. First of all, it took them 3 days to even call us back for an appointment. I would NEVER EVER go back to this spa. Service was great in the end but started off a bit rough as the originally less experienced staff didnt quite know how to handle the doorbell issues or how to handle my frustration. Dear Jenniferel8434QL, Thank you for taking the time to share your recent experience with us. After my massage, I took another shower, changed into my comfortables (I brought my trusty red sweatsuit to lounge in), then I ordered some lunch and sat on a chaise by the indoor pool (called the Aqua Lounge). Even entry level rooms here are huge at 500 square feet, We had a great experience at this Ritz. The LEED Gold-certified hotel is perfect for both an escape and exploration; its downtown location is walking distance to notable attractions. Mike is also super friendly and always remembers my name and says hello and always trys his best to assist me. Belk Theater at Blumenthal Performing Arts Center. it was a corner garden room (facing a corporate BofA building). But to treat a customer like they are at fault , publicly embarrass them-- and then find out that your business made the mistake is horrible. This lets us know our reviews come from real guests like you. The Charlotte hotel, opened in late summer 2021, is no exception. On a weekday, it may have been a bit longer of a trip due to traffic. The Charlotte Convention Center is 1.3 km away. And I knew my gift card would cover it. The open bar in the room was really unique and i dont think the prices we that outrageous. Tripadvisor performs checks on reviews. By the way, the sauna is also included for free for all spa guests and doesnt require an access pass. Michael Matthews Director of Sales & Marketing michael.l.matthews@ritzcarlton.com, Amazing Ambassador upgrade to Ritz-Carlton Suite amidst a wonderful luxury stay, My recent three night award stay at the Ritz-Carlton Charlotte (allowing me to see the Jumpman Invitational UNC basketball victory over Michigan) was pretty impressive with an upgrade to the incredible 2900 square foot Ritz-Carlton Suite, outstanding service and service recovery, great F&B, and perhaps the best air conditioning Ive ever had! Annie also left me a fragrance and pen package as another apology before she left for the holidays. More than 12,000 square feet of meeting and event space Penthouse-level The Ritz-Carlton Spa, Charlotte with spa treatments, a pool, fitness center and other amenities Restaurants and bars: BLT Steak and K Lounge. Room:I had been contacted by the hotel via email earlier in the week and I asked about an upgrade. There was also a strong smell of marijuana on that floor that hit you everytime we got off the elevator. In Charlotte I have stayed at the Grand Bohemian, Marriott City Center and JW Marriott. I knew something was up already before we even arrived. The Relaxation Lounge looks like a room youd see on a tour of a celebritys lavish home. This is not something Id do for myself, so I was extra appreciative. Each dining experience offers a taste of NC cuisine in this Uptown Charlotte hotel. This service may contain translations powered by Google. Visa, Our Ladies and Gentlemen are the key to the best our destination has to offer. This property is taking steps toward becoming more sustainable that can have environmental and social impact. Restorative Retreats The Beauty of Silence While we were enroute to the hotel on the day of checkin, the rooms manager called to ask if we had any room preferences, and we were upgraded to a large suite, and she even put some goodies for the kids in the room. Located in the heart of downtown Charlotte, The Ritz-Carlton, Charlotte offers luxurious rooms with a 55" or 65" flat-screen TV. A member of the hotel also called me to see if they could arrange a welcome amenity for me. And when I was there, the pool was basically empty (other than one other couple and a mom/daughter). Upon check-in photo identification and credit card are required. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. You will be able to relax in comfort while you wait for your service in The Relaxation Lounge. Id also be open to going back with friends, because I saw a group of ladies arriving together, and that looked fun.
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