Also you should enable PCoIP Secure Gateway option. Navigate to the Configuration Servers in View Administrator. We had some similar issues after switching from Security server to UAG last year. Would the article you posted still be considered relevant? VMPing . Posts regarding hobbyist and personal use are welcome, but are held to a high standard of quality. The Connection Server looks up entitlements for user. 98 setups works fine but 2 of them have time to time an error: "the connection to the remote computer . To configure virtual machine with a bridged connection. All user trying to connect by PCoIP. Therefore, you can check to see who is attempting to log in and override your remote session in the remote machines. vRAM shortage on the View VM. Blast is typically default. Search for Event ID 4624. The Horizon client window gets frozen and fails with a message on Log off:On the VDI desktop, . Then you can see you successfully logged in to AnyViewer. Horizon is a platform for managing and delivering virtualized, session-based, or physical desktops and applications to end users. However, it would have been worth running wireshark on impacted machine and tcpdump on UAG and also make sure the Log Level on the UAG is set to Debug and reproduce the issue. Enable PCoIP Gateway functionality on Connection Server. > Video memory shortage on the VDI you are connecting to. . WSUS Useful Client Commands WUAUCLT.exe; Creating/Adding a Raw Device Mapping (RDM) to a . Here in this post, we provide you with solutions respectively. HTTP(S) TCP 80 /443 from View Client to View Security Server. Action. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. VMware Horizon - "the connection to the remote computer ended", Scan this QR code to download the app now. I didn't have the gateway enabled, either, so I thought it would fix my problem (same problem). When I open the VMware Horizon client and select VDI. Just goes to a black screen and then abruptly disconnects. Horizon Console ( /newadmin) is HTML5 and does not need Flash. ; Enter the credentials of a user who is entitled to use at least one remote desktop or published application, select the domain, and click Login.. Step 2. I tried cheking the box USe PCoIP Secure gateway for pcOIP connections to desktop but now I cannot even pcoip from the same lan as the view connection server. Note! The guide that mittim12 posted is a great resource to follow. Log in to the same AnyViewer account on the two devices, thenclick One-click controlto achieve unattended remote access. i opened tcp/udp 4172 from the security server to the vdi desktop lan. IHAC who is not able to access the VDI environment from the internet using balst. Share. Step 4. 98 setups works fine but 2 of them have time to time an error: "the connection to the remote computer ended". From there, I can reach out to my contacts and see if they have any information. Not choosing the correct protocol, there is RDP and PCoIP to choose from. I was searching round the internet for an answer to this as we have had some users come in with Ipads not working with Horizon and pinned it down to the 4.10 client. "compnay\my.name","Warn","3/4/2013 1:07 PM","Agent","The pending session on machine VM-VIEW7R2001 for user compnay\my.name has expired","POOL:view7regional02 DESKTOP:VM-VIEW7R2001 ", "farrukhndm1" the steps you mentioned are the steps described here -, http://communities.vmware.com/docs/DOC-14974. Best regards, / Last Related Products and . Select Version: Horizon 8. That sounds like one of your ports is blocked. If distant connections are made directly to the Connection Server, External URLs must be configured on the Connection Server as well. any idea? "User","Severity","Time","Module","Message","Objects""compnay\my.name","Audit success","3/4/2013 2:11 PM","Connection Server","User compnay\my.name has logged out","compnay\my.name","Info","3/4/2013 2:10 PM","Connection Server","User compnay\my.name requested Pool View7Regional02, allocated machine vm-view7r2001","POOL:View7Regional02 DESKTOP:vm-view7r2001 ""compnay\my.name","Info","3/4/2013 2:10 PM","Connection Server","User compnay\my.name requested Pool View7Regional02","POOL:View7Regional02 ""compnay\my.name","Info","3/4/2013 2:10 PM","Agent","The agent running on machine VM-VIEW7R2001 has accepted an allocated session for user compnay\my.name","POOL:view7regional02 DESKTOP:VM-VIEW7R2001 ""compnay\my.name","Audit success","3/4/2013 2:10 PM","Connection Server","User compnay\my.name has logged in","compnay\my.name","Warn","3/4/2013 1:07 PM","Agent","The pending session on machine VM-VIEW7R2001 for user compnay\my.name has expired","POOL:view7regional02 DESKTOP:VM-VIEW7R2001 ". Leave the connection server PCoIP ExternalURL entry with its own ip:4172. Prix 3'500.- excl. Solution 1. In the Hardware tab, highlight the Network Adapter and then select Bridged: Connected directly to the physical network. / Last We also have a VPN that connects to the internal network and it works fine outside our network when using th eVPN tunnel. Thin clients Dell Wyse 5070 (Windows 10) managed by Wyse Easy Setup. 1. In the client, select the choices to add a new server. VMware Horizon 7 version 7.0.x; VMware Horizon 7; VMware Horizon 6 version 6.2.x; To continue this discussion, please ask a new question. If end users are using View 3.1.x or 4.0.x Client with Offline Desktop or View 4.5 Client with Local Mode, ask them to check in their View desktops. Chapter 2 Managing Remote Desktop and Application Connections If Horizon Client cannot connect to the remote desktop, perform the following tasks: n Determine whether Connection Server is configured not to use SSL. In this case, you cant connect to other computers successfully as your Remote Desktop Services session has ended. I am unable to find a solution to connect my VDI using VM Horizon client in mac or windows 10. In the new server configuration, enter the name that was added to your DNS for end-user connections, for example, desktops.mycorp.com. If you enter the user name as username@domain, Horizon Client treats it as a user principal name (UPN) and the Domain . You would also need 4172 from the security server to the VDI desktop. and now i open both UDP/TCP. Then how to troubleshoot Your Remote Desktop Services session has ended problem and VMware Horizon Client the connection to the remote computer ended on Windows 10 problem? Part 1. Assuming its firewall, have network check either port 8443 if you are using Blast or port 4172 for PCoIP. User in connection going to RDSH 3 and get disconnect. Step 1. This post provides you with tested solutions to fix the problem of The connection to the remote computer ended on Windows 10 under different situations. > To further troubleshoot the issue KB VMware Knowledge Base will help. They actually just released a client yesterday but we needed at least. With one user it only happened from his Mac, when he used a windows client it worked fine, so that was the work around for him. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Not configured the PCoIP Tunnel correctly, have a look at the config options for the connection broker. but still cannot connect from dmz. The final part is to check if a UDP port is blocked. Check here to skip this screen and always use Native Client. I verified that it works by telnetting to the ports and they di respond. Click here for a list of certified thin clients, zero clients, and other partner solutions for VMware Horizon. If you're facing this problem right now, this post may help you out. I verified that it works by telnetting to the ports and they di respond. Action. Connecting to the Web portal works fine. Disable restriction on Remote Desktop session. Member Server Clients , User Configuration (User Logon Policies Password Policies, Account Lockout Policies). I am trying to connect with my office VDI via Vmware Horizon Client 5.4.2 on Windows 10. Select the network adapter that is set to the NAT interface, By default, this is VMnet8. Update: Using v4.9.0 did not correct the issue. Have your problem been solved? I'm not too familiar with VMWare Horizon and the Composer, but we can try that if we haven't already. Have you upgraded to the latest Horizon client. VMware Horizon is an end-to-end solution for managing and delivering virtualized or physical desktops and virtual application delivery to end-users. On the View desktop, open Command Prompt, run the command nc -u Security_Server_IPaddress 4172to transmit traffic over UDP port 4172 to the destination IP address. I tried to Connect from windows7, but same black screen come and its disconnected. n If you plan to use the RDP display protocol to connect to a remote desktop, verify that the Mac client system has Remote Desktop Connection Client for Mac from Microsoft, version 2.0 or later installed. "The connection to the remote computer ended" In 99% of cases this is usually due to missing firewall rules between the View Client (thick/thin client) and the View Agent (virtual desktop). Pretty random solutions but the initial issue for all was the same, the events showing the user was connected then within a minutes or so disconnected, expired like you see. If the agent is unreachable, the client will never be able to connect. With another user it was fixed by updating his Horizon client to the latest version. In England Good afternoon awesome people of the Spiceworks community. I checked the firewall, and the ports are open. Solution 2. Linjo Check here to skip this screen and always use HTML Access. The only thing that VMware suggested to look at this value on the VM: HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\userinit, and change it from C:\Windows\system32\userinit.exe,"C:\Program Files\VMware\VMware View\Agent\bin\vmlm_helper.exe","C:\Program Files\VMware\VMware View\Agent\bin\wssm.exe",0x80004005. Incorrect video driver version installed on the View VM. Updated October 27, 2022. As an IT Systems Analyst and VMware & VDI Administrator at St. Petersburg College, I have successfully managed and maintained the physical hardware and virtual infrastructure using vCenter . . With the same account logged in to the two computers, you can easily achieve unattended remote access with just one click. Cost savings: Since processing is done on the server, the hardware requirements since end contraptions are much lower. Go to Log in, and then click Sign up. This issue doesn't seem to be related to the Azure VMware product. I appreciate your reply. Grce ce cours, matrisez la configuration et le dploiement d'applications et de bureaux virtuels avec VMware Horizon 8. ----- Its a linked clone dedicated pool. I am entering the user name and password and able to login successfully, but when VDI is about to open, it immediately got disconnected saying the E. What to do what this error appears (installing macOS on VMware)? Download Horizon 7.13.2 View Connection Server. The information you need is in step 3 here, I have face the same problem before, after i configure the PCoIP security gateway URL in VMware view management console to, http://communities.vmware.com/docs/DOC-14974. For this part, we provide you with three solutions to troubleshoot problem encountered when connecting to VMware virtual machines using Windows Remote Desktop. Always read the rules before posting. Step 1. The connection to the remote computer timed out and was disconnected. For example, you can use port 9997. English. The remote console functionality changed in the Aria Automation 8.10.2 release. please help me. Windows Updates were applied this past week on our production servers, so I would assume they were rebooted but will confirm. The direct connection agent is installed and users are connecting directly to these VM's via the horizon client. Navigate here: Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Connections. Double-click the server icon, or right-click the server icon and select Connect. Step 4. Now you can see a group of IP addresses, note down the IPv4 address. Click the + Add Server button, or click + Add Server on the menu bar, enter the name of a server as instructed by your system administrator, and click Connect. "farrukhndm1" the steps you mentioned are the steps described here - http://communities.vmware.com/docs/DOC-14974. This issue doesn't seem to be related to the Azure VMware product. Hi, I am trying to connect with my office VDI via Vmware Horizon Client 5.4.2 on Windows 10. Recently after an upgrade we had to make sure all clients were on the mot recent release. I have simple VDI infrastructure with ~100 linked clone Windows 10 VDIs and VMware Horizon 7.12. 2. Another user was able to use the HTML client to get around it. It is possible that remote connections are not enabled on the remote computer or that the computer or network is too busy. Session Persistence issue in LB if there any in front of UAG. Blast Extreme is a display protocol built by VMware to deliver an immersive, feature-rich experience for end users across devices, locations, media, and network connections. This topic has been locked by an administrator and is no longer open for commenting. We have a security Server. With the release of Windows Virtual Desktop, VMware . It is only the Horizon Client that is failing. other user can connect to RDSH 3 or other Server successfully. All of thin clients and VDI have the same energy settings, same GPO policies, same hardware (keyboard, mouse, monitor). Network Ports in VMware Horizon. With VMWare Horizon, we are using the built-in VMWare Blast protocol as a connection setup. I am entering the user name and password and able to login successfully, but when VDI is about to open, it immediately got disconnected saying the Error "the connection to the remote computer ended". Procedure. In the events showing The pending session on machine xxxx for user xxxx has expired. This error comes seconds before the following error, Log Name: Application Source: Application Error Date: 6/28/2022 7:56:19 PM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: DESKTOP-3316C8H Description: Faulting application name: vmware-view.exe, version: 8.5.0.54467, time stamp: 0x61e1d74c Faulting module name: coreclr.dll, version: 6.0.322.12309, time stamp: 0x6216c9b2 Exception code: 0xc0000005 Fault offset: 0x001bb11b Faulting process id: 0x4c28 Faulting application start time: 0x01d88b4aa3ad647e Faulting application path: C:\Program Files (x86)\VMware\VMware Horizon View Client\vmware-view.exe Faulting module path: C:\Program Files (x86)\dotnet\shared\Microsoft.NETCore.App\6.0.3\coreclr.dll Report Id: b630b850-e465-437d-bfc4-557ea5adbe88 Faulting package full name: Faulting package-relative application ID: Event Xml: http://schemas.microsoft.com/win/2004/08/events/event"> 1000 0 2 100 0 0x80000000000000 13454 Application DESKTOP-3316C8H vmware-view.exe 8.5.0.54467 61e1d74c coreclr.dll 6.0.322.12309 6216c9b2 c0000005 001bb11b 4c28 01d88b4aa3ad647e C:\Program Files (x86)\VMware\VMware Horizon View Client\vmware-view.exe, I am using the 5g network and have made sure that the connection is not metered. https://communities.vmware.com/t5/VMware-Horizon-Discussions/bd-p/3010, More info about Internet Explorer and Microsoft Edge, http://schemas.microsoft.com/win/2004/08/events/event">. Here in this part, well guide you to fix The Connection to the Remote Computer Endedon Horizon Client. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Error "the connection to the remote computer ended" while trying to connect with VDI via Vmware Horizon client 5.4.2 on Windows 10. Well done, I'm happy that its working for you now. If not, please input query in the This is how others have fixed it. Horizon allows you to create and broker connections to Windows virtual desktops, Linux virtual desktops, Remote Desktop Server (RDS)-published applications and desktops, and physical machines.. A successful deployment of Horizon depends on good planning and a . After you connect to the server, you can install a Zoom or Cisco plug-in on the server. search box below. In the Map Incoming Port dialog box, fill in these details and click OK: This post primarilyintroduces two situations where you might encounter a "The connection to the remote computer ended" error and provides you with the solutions to each situation. Horizon 7 5.5.4 to Horizon 8 2203 8.5.0 - The Connection to the remote computer ended. Then you can identify who is logging in around the time you are being kicked out. Step 2. Out of a 100 or more users 2 or 3 had issues. i have opened up all access between the connection server and the security server. VMware Horizon Clients for Windows, Mac, iOS, Linux, Chrome and Android allow you to connect to your VMware Horizon virtual desktop from your device of choice giving you on-the-go access from any location. I have had this message pop up for one of my old clients I still do support for and I am still the Admin for on their 365 system. It is a free yet professional remote control software for multiple Windows versions, including Windows 11/10/8.1/8/7 and Windows Server 2022/2019/2016/2012 R2. It allows creating and brokering connections to Windows & Linux virtual desktops, Remote Desktop Services (RDS) applications, and desktops. error raising port: unable to connect to: ip of the vdi vm:4172. I have a situation that I need some guidance on. There is many ways of setting this up but I think for you its easiest to check the PCoIP Secure Gateway and enter the same IP as for the external URL. from the dmz I can connect and bhring up a list of vms to connect to with the view client. Click the + Add Server button, or click + Add Server on the menu bar, enter the name of a server as instructed by your system administrator, and click Connect. Solution 2. Any ideas? Make backups and record various configuration and system settings. Expand Windows Logs and then click Security. The way you have set it up now the client need to be able to resolve the hostname of the Virtual Desktop and I guess this is not resolving properly and you get no connection, if you configure it as above then all traffic will go through the connection-broker and there will be no direct connection between the client and the virtual desktop. Horizon 7 5.5.4 to Horizon 8 2203 8.5.0 - The Connection to the remote computer ended. 2)Open TCP/UDP ports for 4172 in my firewall . Your device will automatically be assigned to theaccount you've logged in to. from the dmz I can connect and bhring up a list of vms to connect to with the view client. Installation software as Citrix Workspace, cisco jabber , VMware horizon, cisco mobile any connect and Hardening. Horizon Client requires SSL connections. On the Security Server, open Command Prompt, run the command nc -l -u -p 4172to set the Security Server to listen on port 4172 for UDP traffic. If you find this information useful, please award points for "correct" or "helpful". This document assumes that Horizon Client for Windows is already installed and configured on your Windows computer. You have three parts to go through. 7.7% TVA. 4. Once I launch the Vmware Horizon client and click on Vdi. Connecting to the Web portal works fine. Oops, something went wrong, please try again later. Option. If you are having this problem when using VMware, please check out this post to troubleshoot your problem. Discuss how instant clones are created By Here in this part, we'll guide you to fix "The Connection to the Remote Computer Ended" on Horizon Client. According to this KB article, it could be due to various reasons including: Misconfiguration of connection server settings. In the Hardware tab, highlight the Network Adapter and then select Bridged: Connected directly to the physical network. In the events showing The pending session on machine xxxx for user xxxx has expired. Do you have these firewall rules in place ? Try the steps that are listed in the KB article and let me know if those still don't work. The connection to the remote computer ended. We did change that later on master mage and have not had any issues since. Click Here to Download VMware Horizon Client Check here to skip this screen and always use Native Client. Thanks! Before end users can connect to Connection Server or a security server and access a remote desktop or . To resolve the issue in Aria Automation version 8.10.2 you will need to ensure the following requirements are met. You can also change the Group Policy setting to allow users to make unlimited simultaneous remote connections by using Remote Desktop Services. Incorrect Internet setting on the client computer: If you cannot connect to the server with a Microsoft Windows Client, try to access this server with Microsoft Internet Explorer, using HTTP or HTTPS . 2022-11-22 12:40:25 . Start the Horizon Client. ------- He is getting the :The connection to remote computer ended . Happy May Day folks! Step 2. Note what the status is for the Desktop machine configured for the desktop pool. Step 1. connect to VMware virtual machines using Windows Remote Desktop, How to Perform Windows Server Remote Connection, 5 Ways to Fix Remote Desktop Connection Has Stopped Working, Five Ways to Easily Solve RDP Not Working Over VPN Problem, Fixed: The Connection to the Remote Computer Ended Windows 10. I have deployed vmware view/Composer/connection server