Processes data in intermediary administration. use your conflict management skills to balance the needs of the customer with the options from the business while always maintaining a professional composure. your computer to a modem with minimum internet speeds of 25Mbps (download) and 5Mbps (upload). Wayfair was founded in 2002. A private and dedicated workspace free of any distractions, (roommates, children, spouses, pets, etc.) This isn't just about taking another phone call this is about empowering our customers to create spaces reflecting who they are, what they need, and what they value. We come from a variety of countries, cultures, and backgrounds. No canned responses. RemoteWorker US. Today she balances several successful online ventures and loves to share her passion for home business with others. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses. Get notified about new Remote Work jobs in Amsterdam, North Holland, Netherlands. Enter your email below to receive job recommendations for similar positions. And well bring you a place where you can thrive. Nous sommes dsols pour la gne occasionne. You will empathetically help customers navigate a variety of post-order issues such as: shipping questions, damages, returns, replacements, assembly services and order notifications. These are true human to human interactions where you can make a meaningful impact. Wayfair will give you the training, tools, and decision-making ability to help our customers find solutions that work best for them. In this article, you will find state restrictions, pay, and reviews. With our global headquarters located in Bostons Back Bay, we are constantly inspired and energized by the outstanding academic and entrepreneurial work being done all around us. Opa-Locka, FL. when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Engineering & Technology Customer Service & Sales Physical Retail Business & Operations Category Management & Merchandising Marketing & Creative Fulfillment & Delivery EU Students US Students For your A private and dedicated workspace free of any distractions, (roommates, children, spouses, pets, etc.) No canned responses. Wayfair will invest in you with continuous development, career opportunities, and will surround you with a team of great people. para nos informar sobre o problema. This website uses cookies. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair and world for all. Posted 12:00:00 AM. Lamentamos Leverage your professional network, and get hired. Wireless (WiFi) access is not permitted for use. You must hold a High School Diploma, GED, or equivalent. Customer Service Consultant Jobs in United States, Remote Customer Service Representative | $15.00 an Hour, Remote Customer Service Specialist | $16 - $17 an Hour, Call Center Customer Service Representative (Remote), Customer Service Representative (Work from Home) - Must reside in MD, Jr. It has 13473 total employees. Excellent customer service and strong administration skills, Ability to learn quickly with flexible to adapt to changing priorities, Ability to multi-task, assess priorities and competently handle a variety of activities with a high-degree of accuracy in a fast-paced, deadline-driven environment, Intermediate level Microsoft Word, Microsoft Excel, Knowledge of General Insurance is a benefit, A net fixed home - work travel allowance based on your travel distance. Assurant never asks employees or prospective employees to send money. A private and dedicated workspace free of any distractions, (roommates, children, spouses, pets, etc.) Hourly Pay rate: Starts at $15 an hour with a cost of living adjustment and tenure based increases as early as 6 months. Your personal data is processed in accordance with our Candidate Privacy Notice (which can found here: https://www.wayfair.com/careers/privacy). No matter who you are, Wayfair is a place you can call home. Youll need to think analytically to solve customer problems in a first contact resolution approach. Helping everyone, anywhere create their feeling of home doesnt just happen. You will be given a level of autonomy to help customers find the right solution. By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie And we volunteer in communities all over the globe to help the world become a greener, better place. Lamentamos pelo inconveniente. Wayfair released A.I. Conversations with Wayfair Creatives: Kelly Corcoran, Tis The Season: Giving Back to Our Employees and Local Community, Two Wayfairians join forces to raise over $15,000 for Boston-based charities, Wayfair and Harvard Business Publishing Partner to Upskill Technical Leaders, Cindy Woodson Recounts Her Heritage Journey with WayNative Employee Resource Group in Light of Native American Heritage Month. If you continue to see this With OutPLEX, you'll resolve customer issues via email or phone. We are a team of open-minded individuals that are driven by data rather than egos, who support each other through both success and failures. Youll play a crucial role by providing a best in class experience when its most needed. These are true human to human interactions where you can make a meaningful impact. This is why our training is. We know that no two customers are the same. Were a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. The Wayfair Opportunity: At Wayfair, we believe a phenomenal customer experience combined with a supportive employee structure has resulted in our award-winning Customer Service Team. Processes policies, requests and cancellations. ), Wayfair wants to ensure your success. These issues can be resolved via email, chat, video call, or phone call. Wayfair will give you the training, tools, and decision-making ability to help our customers find solutions that work best for them. naar You will. We will only email you from email addresses that end in assurant.com. November is Native American Heritage Month in the United States, an opportunity to celebrate the richness of Native and Indigenous history, culture, and traditions. or noise (radio, tv, etc. For unexpected events or issues, we require our associates to be proactive in their communication and planning whenever possible. Come and explore. To use our website, you must agree with the identify areas where improvement is needed and share those trends with leadership. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Wayfair operates in the Retail industry. Whether its over the phone or through chat or email, we deliver the same level of high-quality service wherever customers feel most comfortable. Ready to apply? This is why our training is. Si continas viendo este mensaje, Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Written offers are communicated exclusively through our applicant tracking system, Workday. Assurant has numerous offices across Europe, including the United Kingdom, Italy, Spain, The Netherlands, Germany, and France. And we take charge of our own success. The pay is good, and the hours are great. Looking for additional customer service positions? us most. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic. Our Sales teams play a critical role in driving revenue and repeat business as we grow our company. Hourly Pay rate: Starts at $15 an hour with a cost of living adjustment and tenure based increases as early as 6 months. Equal Opportunity StatementAssurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions. As part of our virtual Customer Service Team, you will help to deliver a high-quality customer experience through a friendly, quick resolution and support offering. You must hold a High School Diploma, GED, or equivalent. These are true human to human interactions where you can make a meaningful impact. Get notified about new Customer Service Consultant jobs in United States. Youll need a passion for people. If you have a disability under the Americans with Disabilities Act or similar law, and you wish to discuss potential accommodations related to applying for employment at our company, please contact Accessibility@assurant.com. Helping you work at home and make money online. At Wayfair, our goal has always been and will always be finding the right solutions for our customers. Angie Nelson began working from home in 2007 when she figured out how to take her future into her own hands and escape the corporate cubicle farm. or noise (radio, tv, etc. (I wouldnt shy away from applying if you dont have a bachelors degree if you do have a considerable amount of customer service-related experience. Youll play a crucial role by providing a best in class experience when its most needed. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. You'll be the voice of Wayfair and work to build a relationship with customers who contact us by inbound phone call, chats, and emails. * Data driven solutions to enhance customer experience while improving internal team processes. message, please email Processes and controls commission statements. The ideal candidate will have the following skills, knowledge and expertise; At Assurant, diversity helps us inspire creativity in the global marketplace, and we are believers in the strategic value of inclusion and how it improves performance, creates growth opportunities, better aligns us to our clients, and enhances employee engagement. From all sites researched when searching for reviews, the average rating for Wayfair was about a 3.5 out of 5.0 stars. Apply for the Job in Customer Service Rep - PT or FT - 100% Work From Home at Cupertino, CA. Wayfair will invest in you with continuous development, career opportunities, and will surround you with a team of great people. No scripts. Wayfair United States Join or sign in to find your next job Join to apply for the Work from Home Customer Service role at Wayfair Email You may also apply directly on company website. Directions to the Parking Lot: If traveling West on Ball Road, turn left on Cast Place (before . Assurant is a proud member of the Fortune 500, with decades of experience in the industries we serve. You will actively listen to understand relevant customer information to find the best way to solve their problem quickly and thoroughly. Vehicles last longer. Every voice, every perspective matters. We support, connect and service over 300 million consumers worldwide, helping people get more value from their connected devices, vehicles and homes. To unlock your profile and take advantage of all features on CareerBuilder.com, you need first to upload or build a resume, [Call Center / Fully Remote] - Mississippi Residents Welcome / $15 per hour + bonuses / 401k matching / PTO / Equipment provided - As a Customer Service Associate you'll: Be the voice of Wayfair and work to build a relationship with business customers who contact the company by inbound phone call, chats, and emails; Help customers navigate a variety of post-order issues such as: shipping questions, damages, returns, replacements, assembly services and order notifications; Juggle navigating multiple browsers, tabs, tools, and screens in order to quickly and effectively answer questionsHiring Fast >>, Help us improve CareerBuilder by providing feedback about this job: Amsterdam, North Holland, Netherlands. and commitment to being present for your full shift each day, This helps ensure we're ready and available to help our customers when they need. Assurant does not ask for banking information from prospective employees. One comment from a stay-at-home-working-parent state that it is an okay job and that the employee was happy to be able to work from home, but that the company mostly focuses on metrics. Qualified applicants will be required to pass the candidate assessment to proceed with the interview process. Please help us protect Glassdoor by verifying that you're a No canned responses. Receive an email whenever similar jobs are posted. * Effectively work and mentor remotely with team members located in several time zones globally. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Wayfair has several work-from-home customer service positions open. Wayfair will invest in you with continuous development, career opportunities, and will surround you with a team of great people. You can check your typing speed online. Youll need to juggle navigating multiple browsers, tabs, tools, and screens in order to quickly and effectively answer questions. This is why our training is. om ons te informeren over dit probleem. WayNative, Wayfairs North American Native and Indigenous Employee Resource Group (ERG), focuses on creating an inclusive environment that supports indigenous populations and offers a space for conversation within the community. If youre looking for rapid growth, constant learning, and dynamic challenges, then youll find that amazing career opportunities are knocking. Our B2B Sales team works with business clients to make furniture and decor procurement easier and faster while offering the best possible value. Wayfair will invest in you with continuous development, career opportunities, and will surround you with a team of great people. It has 13473 total employees. Amazon, home Depot,Dillard's, Macy's Levi , GameStop and many more company's 8 17 Comments Job Referrals! Today’s top 322 Remote Work jobs in Amsterdam, North Holland, Netherlands. Qualified applicants will be required to pass the candidate assessment to proceed with the interview process. Your personal data is processed in accordance with our Candidate Privacy Notice (which can found here: https://www.wayfair.com/careers/privacy). We bring our tools and critical thinking together to efficiently find the best solution or products for our customers. Mar 11, 2023 Customer Service Representative Interview Anonymous Interview Candidate No Offer There is little down time in this position as you are typically on back to back calls during your shift. The ideal customer service representative will be familiar with computers and can effectively navigate technology on a daily basis. Wayfair, on their job posting page, does not discuss pay rates. Wayfair has an all-inclusive culture that continuously challenges me to become the best that I can be. ), Paid Time Off (start accruing time immediately), 7 Paid Federal Holidays and 1 Floating Holiday, Eligible Tuition Reimbursement (up to $5,250), Volunteer Day for Community Service (Paid Day Off). privacy and protection, Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. See Open Positions B2B Sales An ability to innovate in practical ways. Quarterly performance bonus of up to $2,000, Referral Bonus of $500 per eligible referral, Health, Vision and Dental Insurances (coverage starts on Day 1! Answers telephone calls -1st line . Thanks and good luck! These are true human to human interactions where you can make a meaningful impact. Maintains contact with customers and intermediaries in relation to questions about premium or policies. Well provide the training, tools, and equipmentall you need is a love for problem solving and a dedication to a phenomenal customer experience. Be an early applicant. This is a fast paced environment and highly structured. Customer Service Associate - Portuguese & Spanish speaker. Quarterly performance bonus of up to $2,000, Referral Bonus of $500 per eligible referral, Health, Vision and Dental Insurances (coverage starts on Day 1! Whether its about the color of fabric, the size of the furniture, or style recommendations, we partner with our customers to find the perfect pieces for their homes. Assistance for Individuals with DisabilitiesWayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. All other necessary computer equipment and accessories are provided by Wayfair. Wayfair Professional is an industry-leading business-to-business sales organization dedicated to helping make good spaces great. Bring us your best work and your brightest ideas. This is a virtual customer service associate position in the United States where you will work from your personal residence in a distraction free space. From our paid volunteer days to our donation matching, the opportunity to contribute outside of the work environment is available to all of our employees. There is little down time in this position as you are typically on back to back calls during your shift. If you are someone who wants to work from home, loves to focus on metrics, and enjoys speaking with people, Wayfairs virtual, customer service position may be right for you. Caso continue recebendo esta mensagem, Currently, Wayfair is only hiring those that live in the states of Washington, Colorado, Arizona, Texas, Minnesota, Missouri, or Nevada. message, contactez-nous l'adresse Youll need a passion for people. The Wayfair Opportunity: At Wayfair, we believe a phenomenal customer experience combined with a supportive employee structure has resulted in our award-winning Customer Service Team.This isn't just about taking another phone call this is about empowering . This is a virtual customer service associate position in the United States where you will work fromSee this and similar jobs on LinkedIn. This is no different for the neighborhood around our own Boston headquarters affectionately known as our Wayborhood which has felt the absence of business from office workers, many of whom have been working remotely throughout the pandemic. The great news is Wayfair will provide you with all the equipment necessary to do your job. You will empathetically help customers navigate a variety of post-order issues such as: shipping questions, damages, returns, replacements, assembly services and order notifications. They are still actively monitoring your sites and many more. A knowledge of working within Windows Operating Systems or equivalent. There is no ignoring the fact that 2021 proved to yet again be a year full of challenges and uncertainty for us all, including for the communities where we live, work, and play who continue to feel the many impacts of this global disruption. Our lifestyle and housing solutions help leading brands grow revenue, manage risk and provide a great experience for their customers. There are many companies - companies you probably shop at as a consumer - that . Qualified applicants will be required to pass the candidate assessment to proceed with the interview process. We cant wait to see what we can achieve together. Full Time. Every voice, every perspective matters. Accommodations for Applicants form. . This site requires JavaScript to work correctly. These are true human to human interactions where you can make a meaningful impact. Youll need a passion for people. Wayfair is seeking Full Time Work from Home Spanish Customer Service Representatives. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. exceed customer satisfaction, excel in meeting customer service efficiency metrics, and other responsibilities as assigned. The company is located in Boston, MA, Boston, MA, Brunswick, ME, Bryan, TX, Ogden, UT and Orem, UT. Need Assistance? Homes more secure. Ci Through strong critical thinking and an ownership mindset, our management teams drive innovative solutions designed to scale our business and lead us into the future. As we enter the holiday season, we always see an increase in the number of remote customer service openings available. Customer Service Representative - Work from home (Remote), Customer Service Representative, Work from Home Opportunity, Customer Service Representative - Remote Work, Customer Service Support Representative - Full time (Remote), Customer Service Representative ( remote), Customer Service Representative - WORK FROM HOME, Entry level / Customer Service Representative (Remote), Virtual Customer Service Representative (Remote), Call Center Customer Service Representative. Thank you, your preferences have been updated. Other cookies are optional, such as Functional Cookies and Advertising Cookies, and only placed if you choose to do so. Wayfair will give you the training, tools, and decision-making ability to help our customers find solutions that work best for them. Youll play a crucial role by providing a best in class experience when its most needed. We empower our award-winning Customer Service team to balance technology and human empathy to build customer trust and loyalty. You will empathetically help customers navigate a variety of post-order issues such as: shipping questions, damages, returns, replacements, assembly services and order notifications. At Wayfair, we unlock opportunities beyond what was previously thought possible. Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. While there are other opportunities for customer service representatives in the United States, Wayfair seems to have state restrictions on each job listing. TheWorkFromHomeWife.com. You will navigate multiple software applications at a time and demonstrate conflict management skills while maintaining a professional composure. You can find all information by clicking on the Manage Cookie Preferences button. If youre looking for rapid growth, constant learning, and dynamic challenges, then youll find that amazing career opportunities are knocking. Well provide the training, tools, and equipmentall you need is a love for problem solving and a dedication to a phenomenal customer experience. Be an early applicant. If you have any questions regarding our processing of your personal data, please contact us at [emailprotected] If you would rather not have us retain your data please contact us anytime at [emailprotected], For more information about applying for a career at Wayfair, visit our. Sign in to create your job alert for Customer Service Consultant jobs in United States. Solutions arent a one-size-fits-all approach so customer service associates do not read from pre-populated scripts. Our Teams Customer Service Our on-site and virtual Customer Service teams work proactively in a fast-paced environment to provide customer solutions and ensure a seamless delivery experience. Whether its one of our global headquarters, fulfillment centers, or anything in between we have a place where you can do your best work. We and our third-party partners use cookies and other technologies to improve your user experience, collect browsing information, for advertising, and other purposes when you use our websites and apps. and commitment to being present for your full shift each day, This helps ensure we're ready and available to help our customers when they need. Aydanos a proteger Glassdoor verificando que eres una persona real. If you have individual concerns about the recruiting process that you would like the company to respond to, please contact the ethics hotline at 800-461-9330. In the event a customer should contact our support team via phone, email, chat, mobile messaging, or in other ways, we empower our Customer Service Team to resolve the issue. Wayfair will invest in you with continuous development, career opportunities, and will surround you with a team of great people. Always check the current listings. Whether its over the phone or through chat or email, this fast-paced environment allows us to provide solutions and ensure a seamless delivery experience wherever our customers feel most comfortable. They would like you to look for areas where you can improve constantly. * Developed and maintain automated . These are true human to human interactions where you can make a meaningful impact. Details on offers may change, and you should confirm them with the company prior to taking action. The job description asks that you troubleshoot and resolve customer inquiries. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. For more information about applying for a career at Wayfair, visit our. Maintain and display a thorough understanding of products, services and procedures. Wireless (WiFi) access is not permitted for use. They balance technology with human empathy and want to build customers trust and loyalty. To see all 7 open jobs at Wayfair, click. You will empathetically help customers navigate a variety of post-order issues such as: shipping questions, damages, returns, replacements, assembly services and order notifications. Please mention you found this job on Startup Jobs. Youll play a crucial role by providing a best in class experience when its most needed. Connect with us. Sign in to create your job alert for Remote Work jobs in Amsterdam, North Holland, Netherlands. Topics can range from returns, replacements, delivery, product availability, order status, and more. We are unable to accommodate any misses, time off, or tardiness during this time. If you require a reasonable accommodation to participate in the job application or interview process, please contact [emailprotected]Need Technical Assistance?If you are having any technical difficulty submitting your application, please reach out to our careers team at [emailprotected]About Wayfair Inc.Wayfair is one of the worlds largest online destinations for the home. Were a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We believe that staying on top doesnt mean sacrificing our values. If you would rather not have us retain your data please contact us anytime at dataprotectionofficer@wayfair.com. #wayfair #workfromhome #remotejobNOTE: If the job links below no longer work that's because the job may have been filled. As we know, job details can change at any time. You will be given a level of autonomy to help customers find the right solution. And a willingness to take chances. per informarci del problema. Whether its over the phone or through chat or email, this fast-paced environment allows us to provide solutions and ensure a seamless delivery experience wherever our customers feel most comfortable. We believe in giving our employees unscripted career paths with opportunities for ownership and autonomy throughout. No scripts. ein Mensch und keine Maschine sind. and commitment to being present for your full shift each day, This helps ensure we're ready and available to help our customers when they need. Parking: Team Disney Anaheim Casting Center - Visitor Lot 700 West Ball Road Anaheim, CA 92802. If you require a reasonable accommodation to participate in the job application or interview process, please contact [emailprotected]Need Assistance? Carries out surveys in relation to customer satisfaction. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. You will be given a level of autonomy to help customers find the right solution. So connect with us. Job Title: Wayfair Warehouse FLEX Worker (Part Time) MULTIPLE OPENINGS & SAME DAY JOB OFFERS! . Angie Nelson began working from home in 2007 when she took her future into her own hands and found a way to escape the corporate cubicle farm. There is little down time in this position as you are typically on back to back calls during your shift. Company OverviewAssurant is a leading global business services company that supports, protects, and connects major consumer purchases. Please enable Cookies and reload the page. Our Sales teams tap into their expert knowledge of our products and collaborate with customers to find the perfect pieces at the right price. Event Details. pour nous faire part du problme. The ideal customer service representative will be familiar with computers and can effectively navigate technology on a daily basis. When expanded it provides a list of search options that will switch the search inputs to match the current selection.
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