{"id":81208,"date":"2024-07-02T05:46:11","date_gmt":"2024-07-02T04:46:11","guid":{"rendered":"https:\/\/www.mobipalma.mobi\/?page_id=81208"},"modified":"2024-07-02T07:49:10","modified_gmt":"2024-07-02T06:49:10","slug":"gestio-de-qualitat","status":"publish","type":"page","link":"https:\/\/mobipalma.mobi\/ca\/mobilitat\/estacionament\/aparcamentssmap-2\/gestio-de-qualitat\/","title":{"rendered":"Gesti\u00f3 de qualitat"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_empty_space height=&#8221;60px&#8221;][vc_column_text]L\u2019SMAP va obtenir a l\u2019abril de 2022 la certificaci\u00f3 del seu Sistema de Gesti\u00f3 de la Qualitat d\u2019acord a la norma UNE-EN ISO 9001:2015.<\/p>\n<p>L\u2019abast de la certificaci\u00f3 inclou el servei d\u2019Aparcaments, ORA i Bicipalma.<\/p>\n<p>Aquesta certificaci\u00f3 va ser fruit de l\u2019esfor\u00e7 i treball realitzat per tot el personal de l\u2019empresa per a implantar un Sistema de Gesti\u00f3 de la Qualitat que garant\u00eds un nivell elevat de qualitat en els seus processos interns i subcontractats i, d\u2019aquesta manera, ajudar a assegurar la satisfacci\u00f3 de les persones usu\u00e0ries de manera cont\u00ednua.<\/p>\n<p>Despr\u00e9s de la seva certificaci\u00f3, l\u2019SMAP ha continuat treballant de manera activa per a implementar millores en el seu sistema, demostrant d\u2019aquesta manera el seu comprom\u00eds amb la qualitat i a satisfer les necessitats i expectatives de les persones usu\u00e0ries i de totes les parts interessades.<\/p>\n<p>L\u2019SMAP, en l\u00ednia amb l\u2019\u00e0rea de Mobilitat Sostenible de l\u2019Ajuntament de Palma, pret\u00e9n contribuir a un sistema de mobilitat sostenible optimitzant els recursos p\u00fablics i apostant per la innovaci\u00f3.<\/p>\n<p>La pol\u00edtica de qualitat \u00e9s el marc de refer\u00e8ncia del nostre Sistema de Gesti\u00f3 de la Qualitat d\u2019acord amb la norma ISO 9001:2015, basant-se en uns compromisos de millora cont\u00ednua i sempre des de la perspectiva del compliment legal.<\/p>\n<p>El Sistema de Gesti\u00f3 de la Qualitat s\u2019audita anualment de manera interna i externa.<\/p>\n<p>En 2025 iniciarem el segon cicle de certificaci\u00f3 amb l\u2019auditoria externa de recertificaci\u00f3, que afermar\u00e0 fins i tot m\u00e9s la nostra aposta per la qualitat.[\/vc_column_text][vc_empty_space]<div class='feature-icon  wpb_custom_element clearfix'><div class=\"feature-icon-left align-left\"><div class=\"icon-wrapper\"><img decoding=\"async\" src=\"https:\/\/mobipalma.mobi\/wp-content\/uploads\/2016\/03\/iconos-18.png\" width=\"30\" alt=\"Document PDF\" ><\/div><div class=\"feature-gutter\" style=\"padding-left:30px\"><div class=\"feature-icon-desc\"><p><a href=\"https:\/\/www.mobipalma.mobi\/wp-content\/uploads\/2024\/04\/Politica-de-Qualitat-SMAP.pdf\">Pol\u00edtica de qualitat<\/a><\/p>\n<\/div><\/div><\/div><\/div>[vc_empty_space]<div class='feature-icon  wpb_custom_element clearfix'><div class=\"feature-icon-left align-left\"><div class=\"icon-wrapper\"><img decoding=\"async\" src=\"https:\/\/mobipalma.mobi\/wp-content\/uploads\/2016\/03\/iconos-18.png\" width=\"30\" alt=\"Document PDF\" ><\/div><div class=\"feature-gutter\" style=\"padding-left:30px\"><div class=\"feature-icon-desc\"><p><a href=\"https:\/\/www.mobipalma.mobi\/wp-content\/uploads\/2022\/06\/Certificat-ISO-9001-2015.pdf\">Certificat ISO 9001 2015<\/a><\/p>\n<\/div><\/div><\/div><\/div>[vc_empty_space][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_empty_space height=&#8221;60px&#8221;][vc_column_text]L\u2019SMAP va obtenir a l\u2019abril de 2022 la certificaci\u00f3 del seu Sistema de Gesti\u00f3 de la Qualitat d\u2019acord a la norma UNE-EN ISO 9001:2015. L\u2019abast de la certificaci\u00f3 inclou el servei d\u2019Aparcaments, ORA i Bicipalma. Aquesta certificaci\u00f3 va ser fruit de l\u2019esfor\u00e7 i treball realitzat per tot el personal de l\u2019empresa per a implantar..<\/p>\n","protected":false},"author":18,"featured_media":0,"parent":8032,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-81208","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mobipalma.mobi\/ca\/wp-json\/wp\/v2\/pages\/81208","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mobipalma.mobi\/ca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mobipalma.mobi\/ca\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mobipalma.mobi\/ca\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/mobipalma.mobi\/ca\/wp-json\/wp\/v2\/comments?post=81208"}],"version-history":[{"count":4,"href":"https:\/\/mobipalma.mobi\/ca\/wp-json\/wp\/v2\/pages\/81208\/revisions"}],"predecessor-version":[{"id":81221,"href":"https:\/\/mobipalma.mobi\/ca\/wp-json\/wp\/v2\/pages\/81208\/revisions\/81221"}],"up":[{"embeddable":true,"href":"https:\/\/mobipalma.mobi\/ca\/wp-json\/wp\/v2\/pages\/8032"}],"wp:attachment":[{"href":"https:\/\/mobipalma.mobi\/ca\/wp-json\/wp\/v2\/media?parent=81208"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}