We checked the details and when we received your order on the 28th of December it was pass our cut-off time but the order was immediately processed and shipped the following day. Lorenzo Veratti Jog & Track Pants | Mens Storm Cargo Pant Charcoal 110.70 49.58 Select options; Sale! We would love to regain your trust. I was kept informed of delivery which was a couple of days earlier than promised. Our apologies for the inconvenience. Cheers! Cheers! Your feedback about the pockets of the jacket is very much welcome, and we will use it to further improve the overall quality and designs of our product. Highly Recommend. Cheers! Goodwill offered but only on condition I buy another jacket. Horrible action which made me and lost my shipment and incurred extra costs. We are delighted that you share this wonderful feedback with us. He loves them! We want to provide you the best possible service but if the problem is with the courier's end, it is beyond our control so we would like to ask for your patience and understanding. Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Work Here? Claim your Free Employer Profile. I dont mind mistakes at all as long as the company does its best to put it right, and they certainly did for me! Well made throughout with lovely detailng and good quality material. Thank you for shopping with us. We will be looking forward to your next purchase. We would like to inform you that a disputed delivery must be investigated regardless of the reason because we as the supplier, and the courier would like to know what went wrong with the delivery, and was there any lapses on the courier's part or not. I must also say for the price of the clothing the quality is spot on. It will give them an idea of who we are and what we do as a brand. Brilliant high quality coat and one very happy son. Hi DioneWe are delighted to hear that the coat you purchased from us has exceeded your husband's expectations. REVIEWS. The packaging, shipping and time to delivery were fast. We understand how you feel. We are hoping that you will continue to support us and we will be looking forward to hearing from you again. Great customer service and amazing products. Each time reached out, not much help at all. Suggested companies are based on peoples browsing tendencies. We can review your case so please respond to our request, we believe that we can figure out something to sort that out for you. Refresh your browser window to try again. SIZE AND FIT Thank you and we are sorry for the inconvenience. Shopping & retail. Just click. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. We cannot answer you directly because we could not find your records maybe because you are using a different name. Disclosures Cheers! Here are 8 tips for writing great reviews. Keeps him really warm and it's really good quality. We also ensure all reviews are published without moderation. Your review is appreciated. More importantly the product lived up to their claims. The mercury has dropped. Cheers! Lorenzo Veratti. I have ordered from this company twice ,they keep you up to date with your order ,fast delivery to .The jacket I ordered for my son is fantastic he gets lots of compliments on it ,This company do a mystery box gold I bought for my son for 70 he got a jacket,T-shirt and jogging bottoms which had a value of 195 . Cheers! Anyone can write a Trustpilot review. Hi DioneWe are delighted to hear that the coat you purchased from us has exceeded your husband's expectations. Ordered a jacket for a Xmas present for my neohew, from point of sale to delivery communication and delivery updates were excellent.Sadly I had to return for exchange as it had split under arm.The customer service is nothing more than outstanding, and efficient, I returned item and replacement was despatched under a week.Well Done Lorenzo Veratti especially the customer service team you are outstanding, I certainly would not hesitate to use you again. Hi MichelleWe are sorry if you are not happy with the service due to the lengthy process. Thank you. I then tried to exchange an item which was now out of stock they exchanged for another item without charge or hassle. We appreciate your thoughtful review and patience with us. Hi DawnWe are beyond grateful for your effort to share this with us. Cheers! I bought the Shade 3.0 jacket anfter a long search for this style and Im amazed at how good the quality is for the price. Coat is quality . Hi LauraWe are happy to help. Cheers! We always want to provide the best service to our consumers like you who trusted our brand. Brilliant high quality coat and one very happy son. The clothes are were very good quality and I think reasonably priced. Please send a message to our support team at support@lorenzoveratti.com so we can help you out with your returns. RewriteCond %{REQUEST_FILENAME} !-d Was very satisfied with the product and so was my grandson. I really like this companys style and quality. Hi LauraWe are happy to help. Hopefully, this is not the last time that we will hear from you. We believe your review will help a lot of consumers, especially those who are having second thoughts to buy our mystery boxes. Look forward to more purchases in the future. Hi JulieThank you for the word, we are happy that you received your order in no time. Hi JessWe are sorry to hear that. Down. The phantom jacket that I ordered came exactly how I expected; it came in good quality, it had incredible comfort and great functionality. It goes against our guidelines to offer incentives for reviews. Look forward to more purchases in the future. Cheers! Yes, it has been delivered, but it was not delivered to us. Arrived very quickly and my son was made up with his birthday gift. I ordered a black cargo it came earlier than we expected and it fits perfect and high quality next time i want to order something i first take a look on your website. Lorenzo Veratti. Unfortunately the zip broke so I emailed and received the best customer service ever known. Hi LouiseYour feedback is very much welcome. Unfortunately I recently sent the coat back. Unfortunately the zip was faulty, I got in touch and the customer service department was fantastic. His friends are complimenting the coat already and I will be sending them your way! Clothes not only look good too but fit bang on 9/10. Cheers! Was very satisfied with the product and so was my grandson. Recent purchase of a coat , great service superb value price even better cannot be happier . The cargos i ordered had a fault on them and it was resolved in a matter of a couple of emails. Hi JoshWe appreciate the word. Hi CarolineWe are grateful that you decided to share this wonderful review with us. Hi LeonWe would like to apologize if there was a bit of delay in the delivery of your order. One happy teenager. Outstanding clothing selection & the quality is superb! Our apologies for the inconvenience. We understand how you feel. We can give you a special discount on your next order as compensation for the inconvenience. Cheers! Very good service, quick delivery. We appreciate all the wonderful things you said about our products. We will be looking forward to your next purchase. Thank you so much for sharing this with us. Hopefully, this will not be the last time that we will hear from you. We will continue to do our best and you made us all happy. Hi C. JacksonThank you for writing a review. We put so much effort to make sure that our consumers will get the best, to make sure that we meet and if possible exceededexpectations. Redirects and rewriting URLs are two very common directives found in a .htaccess file, and many scripts such as WordPress, Drupal, Joomla and Magento add directives to the .htaccess so those scripts can function. Lorenzoveratti is a great urban clothing company.They produce high quality clothes.There sizes are the sizes stated on their web site.They have a very good loyatly rewards cards were you can get reductions on orders,mu son just loves their clothes. Told that no jackets left and to choose another. I contacted both companys Yodel did want to know but Lorenzo was very understanding and sent me a new one very promptly. Great material, generous padding and simply comfy. There is more business coming your way from us and his buddies. They came in great condition. Nice quality clothing, hoodies fits great size xl joggers quite a tight fitting size xl, not as good a fit as the hoodie, my Don loves them though. Hi TommieWe are sorry that we are not able to ship another parcel out to you because we have not received your return. We reviewed the conversation we had with you we could not find the specific time and date that we asked you to buy another jacket. Cheers! We put so much effort to make sure that our consumers will get the best, to make sure that we meet and if possible exceededexpectations. There a wast of time I'm having to take the matter further and to my bank very poor service don't bother buying unless you want the run around !!! There is more business coming your way from us and his buddies. Highly Recommend. Much nicer than items I have received from Next, ASOS etc.Support your local start ups! Cheers! Hi AbuWe are happy to receive a 5-star review from you. Find out how we combat fake reviews. Lorenzo Veratti is a fantastic company the clothing is very high quality as I have bought a few items of clothing for my son it's also great value for money it's perfection I can't get over how stunning the clothing is and the colours and the fit of the clothing is wonderful I would very very highly recommend Lorenzo Veratti to anyone also delivery is quick this is a fantastic company I will definitely be ordering from Lorenzo Veratti in the very near future thank You so much for an excellent service it really is perfection in every way. This varies by browser, if you do not see a box on your page with a red X try right clicking on the page, then select View Page Info, and goto the Media Tab. Pretty gutted, first time customer. I reported it to customer service and expected to get fobbed off as you would with a high street store. Thank you and if there is anything that we can do for you in the future, do not hesitate to reach out to our support team. Its made of good quality materials, and theyve really put attention to every single detail! Great service and great quality jacket.The order was processed and couriered very quickly. All our hard work paid off, knowing that your overall experience with our company has exceeded your expectations. We listen to what our consumers say about our brand and we use them to further improve what we have right now. Delivery times may vary, especially during peak periods. Thank you for a great service! Cheers! Especially impressed with the level of customer service and the speedy responses. Bought a coat in November. Looking forward to your response. Very warm, comfortable fit. When you encounter a 404 error in WordPress, you have two options for correcting it. Hi StevenWe are very sorry to hear that you did not receive your parcel because of the non-compliant delivery. Again, thank you for the trust. COMPLEX participates in various affiliate marketing programs, which means COMPLEX gets paid commissions on purchases made through our links to retailer sites. SPEND 100, GET 20. Hi JanetWe are grateful that you decided to share this wonderful review with everyone. Cheers! Outstanding clothing selection & the quality is superb! You can tell they take pride in their products from the quality of the packaging. We also ensure all reviews are published without moderation. Hi PhilThank you for sharing this amazing feedback with us. Well made throughout with lovely detailng and good quality material. Cheers! We take pride in our customer service and we acknowledge that still, we could have handled the situation better. Hi SahWe are beyond grateful for your effort to share this amazing feedback with us. Follow. We are delighted that you share this wonderful feedback with us. We believe we already explained everything to you in your previous review about the situation. When it arrived he didnt like how it fitted so I returned and ordered a different style - this arrived quickly, fits brilliantly- happy son. Based on our records, the purchased product is a pair of Vinnie Reflective Biker Jean. Hi LauraWe are happy that your son's birthday present came on time. Sizing is perfect too. We cannot answer you directly because we could not find your records maybe because you are using a different name. Shane and Maria were extremely helpful in sorting another coat and arranging a refund for me. I have ordered from this company twice ,they keep you up to date with your order ,fast delivery to .The jacket I ordered for my son is fantastic he gets lots of compliments on it ,This company do a mystery box gold I bought for my son for 70 he got a jacket,T-shirt and jogging bottoms which had a value of 195 . Cheers! Anyone can write a Trustpilot review. I received an IMMEDIATE response and one very much to my satisfaction. Hi C. JacksonThank you for writing a review. 65.00. Think timeless luxe design combined with futuristic functionality to make for maximal style in . We will continue to do our best and you made us all happy. Unfortunately the zip has broken. You have no idea how much they mean to us. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. The cargos i ordered had a fault on them and it was resolved in a matter of a couple of emails. When you get a 404 error be sure to check the URL that you are attempting to use in your browser.This tells the server what resource it should attempt to request. Look forward to more purchases in the future. Hi MikeyWe are happy to hear that we were able to help you out. Hi HaydonYouve left a smile on the faces of our whole team with your kind words. Hi PhilThank you for sharing this amazing feedback with us. As a goodwill gesture, we offered you an option and you said you will do it and that you will get back to us once done. Thank you. Your review warms our hearts. Absolutely amazing from start to finish. Upon checking, the order was placed on 22 December after the cut-off. No offer of repair or no gesture of goodwill. We are looking forward to hearing from you again. /index.php [L] Thank you! Our sincere apologies for the inconvenience caused on your end. Thank you for complimenting our Shade 3.0 Jackets and highlighting its features. . The tracksuits I had were faulty, rips or pocket hanging off, a jacket was delivered but someone must of took it as I did not receive, they have not really wanted to know about anything now and seem to just push me away, a whole tracksuit returned due to it being faulty but they are being unhelpful. Sizing is perfect too. Cheers! We believe we already explained everything to you in your previous review about the situation. Hi DavidWe are happy to see this; what a fantastic review! 33% OFF. Your feedback is highly appreciated. 404 means the file is not found. Lorenzo Veratti. It goes against our guidelines to offer incentives for reviews. We value your money and we know how important the parcel is to you, that's why we advised you to coordinate the issue directly with your courier. Check out what 1,094 people have written so far, and share your own experience. It will give them an idea of who we are and what we do as a brand. Can you please respond to our request for your information so we can look into this matter? is lorenzo veratti a good brand. Cheers! The packaging, shipping and time to delivery were fast. 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This amazing company not only provides quality wear, thier customer support is second to none! MOTION TWO TONE HOOD - SKY BLUE. Replies to negative reviews in < 24 hours. The pieces are now available to purchaseonlinefrom the Lorenzo Veratti webstore, and in Footasyulm. We want to let you know that we raised a dispute with our courier immediately with their customer support team and that alone will take several days before we can get a clear answer to the reason why the team also filed the claim. Sent back at my cost. Thank you and our sincere apologies again. Cheers! Thank you for trusting our brand and we are looking forward to seeing you shopping with us again. We use dedicated people and clever technology to safeguard our platform. We can see that you have been offered an exchange or a refund, and we shall arrange what you preferred to have. We take pride in our customer service and we acknowledge that still, we could have handled the situation better. Cheers! The tracksuits I had were faulty, rips or pocket hanging off, a jacket was delivered but someone must of took it as I did not receive, they have not really wanted to know about anything now and seem to just push me away, a whole tracksuit returned due to it being faulty but they are being unhelpful. Cheers! Dec 13, 2022 5 star review from Jules L. stamped.io Orbit jacket Very good, exchanged item and got refund back very quickly. We also measure advertising and website traffic to third-party websites. its not about spending 70 and then 5 for shipping which is supposed to take 2-3 days, its the fact that if the shipping says 2-3 days why is it taking over a week and when you contact them they dont reply? Hi JBThank you for leaving a review. Verification can help ensure real people write reviews about real companies. We would like to inform you that a disputed delivery must be investigated regardless of the reason because we as the supplier, and the courier would like to know what went wrong with the delivery, and was there any lapses on the courier's part or not. The quality of materials, workmanship, size and fit were excellent!
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