Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership. Use the link sent to your phone to access your latest application or click Apply Again to proceed with a new application. Its our approach to providing the most exceptional customer service agents a business can find. We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. 3,309 Following. And for tens of thousands of skilled professionals, their choice is to partner with Liveops and strengthen your brand. . Join Liveops Nation and experience the freedom and autonomy of being self-employed! Click here for technical info. To enable that option, the Duo admin must select the Self-service portal in the Duo Admin Panel. This app integration supports Single Sign-On. On Fishbowl, you can share insights and advice anonymously with Liveops employees and get real answers from people on the inside. To find out more, read our Privacy Policy and Cookie Policy. Relationships are built on a strong foundation of trust and We are empathetic, good-natured, down-to-earth people who like to have fun. Copyright 2023 Liveops, Inc. All rights reserved. Required fields are marked *. For example the user profile may come from Active Directory with phone number sourced from another app and written back to Active Directory. Were reinventing the way enterprise clients engage with their customers and providing tens of thousands of agents nationwide the opportunity to work around their lives. When call volumes are low, you pay less. Agents supporting a common client have a private, dedicated space to share best practices and support one another, all while staying engaged with their program teams. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Community. So how much can you earn? Message & data rates may apply. We are passionate about the agent experience, because we know agents have many choices in their careers. Thanks so much for taking the time to leave a review! Learn how. Easily connect Okta with Liveops or use any of our other 7,400+ pre-built integrations. Create success for our clients by working cross-functionally to build strategies that maximize program results. I love that I can use the empathy and communications skills I learned in school to help customers for the luxury brand I serve through Liveops as well as the patients I treat as a nurse.. Your connection to your customers/clients is the most important part of your job. Strengthening an agents sense of belonging and connection improves their lives and leads to better customer experiences and client outcomes. Dorm Decor Ideas || Explore Detailed Information. To get your own box visit myseoulbox.com.Some links below may be affiliate links, which means if you buy something using that link, Ill receive a small commission.This video discusses the many helpful tips I can think of for new LiveOps agents. irda online agent registration portal& 39, liveops agent portal and liveops nation com. Hope, the above sources help you with the information related to Liveops Agent Portal Okta. When unexpected events occur like global pandemics health needs can rapidly change. Answer. Client opportunities may have additional requirements, including expanded client-specific certification. No matter the location, or time of day, an empathetic agent is available when you and your customers need it most. To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Its not easy to find a flexible team of experienced agents who understand your brand. I like to help people. Find Out How & Apply . "Customer Service Manager""Customer Service Supervisor" retrieves an opportunity for a Customer Service Manager or a Customer Service Supervisor. See all features. Note from the editor: The author, Shelly Strom, is a longtime freelance . In the Liveops virtual contact center model, enterprises have access to a diverse network of distributed agents across the U.S. From professional services to documentation, all via the latest industry blogs, we've got you covered. View our background and credit check requirements here. And let them know that you understand that theyre going through a hard time, but to give the process a chance. Want to build your own integration and publish it to the Okta Integration Network catalog? With two decades of virtual service experience, Liveops has delivered over a hundred million call interactions and currently generates $2 Billion in client revenue each year. As an agent with Liveops, you are a self-employed independent contractor, not an employee. And, it's why some of the biggest enterprise names trust Liveops agents to represent their brand. The only downside is (and it hasn't always been like this) but they have been over hiring and you may find yourself vying for the hours to make a living. Easily connect Okta with Liveops or use any of our other 7,400+ pre-built integrations. With this strategy, everyone wins. This means you can choose when, where, and how often to work! Please update your browser to the latest version on or before July 31, 2020. Liveops Okta. Liveops: Flexibility. Okta updates a user's attributes in the app when the app is assigned. Liveops exists to improve people's lives. Read more. VERY FLEXIBLE, You pay for all your own computer equipment and internet/phone. Join Liveops Nation and experience the freedom and autonomy of being self-employed! The VirtualFlex platform delivers the right agent at the right time, with the right results. Some client programs may require Independent Contractor Agents to provide services above-posted minimum standards to maintain eligibility. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. Earning potential. Disability Plans, Learning Opportunities The world class support of Liveops and unparalleled access to world-renowned clients. Autonomy. Username / Email. best www.shiftboard.com. Knowledge Base. Liveops mobilizes reliable, brand-certified agents. These occasions provide agents with the opportunity to interact with each other and Liveops senior staff, all while getting initiative updates critical to their business growth. Start building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations. To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Liveops exists to improve peoples lives, and this extends into the agents that connect with your patients and members. Actual earnings may vary depending on client opportunity and support required. Developer Center. Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Forgot password? Liveops pays submitted invoices by either check or direct deposit (it is the agent's choice), twice per month in accordance with a regular schedule it pays all vendors. View our background and credit check requirements here. This means you can choose when, where, and how often to work! Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. Liveops agents have the understanding and program-specific certifications needed to not only enroll and onboard members and patients into your program, but also encourage them to stick with it and remain compliant with your product or device. I love the freedom element. Thats what were there for. Easily connect Okta with Liveops or use any of our other 7000+ pre-built integrations. Copyright 2023 Liveops, Inc. All rights reserved. Connect and protect your employees, contractors, and business partners with Identity-powered security. Health doesnt have open hours. Liveops experienced agent network can deliver services when you need them, including days, nights and weekends. Virtual. Add this integration to enable authentication and provisioning capabilities. Dont let the next surprise get in the way of delivering a great customer experience. For Okta Admins: To download Okta Agents or browser plugins: Log into the Okta Admin Console. Trying to find the "liveops nation" Portal and you want to access it then these are the list of the login portals with additional information about it. The workplace culture is amazing. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Are you an employee? We're a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. Build a thriving work-at-home business providing remote customer service for top brands. To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. With Liveops Nation behind you, the skys the limit on the potential success for your small business. Our empathetic agent community has experience with one-to-one patient engagement across several different disease states. Single Sign On. show about fbi agent and dimensional portal. We endeavor to do the right thing, every time. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Here are just some of the Liveops Nation initiatives that lead to better experiences for customers. If you have not created a ticket yet then you would need to register or create a new ticket to begin. Liveops Nation agent news. Application and Certification Process: To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Some roles are also responsible for sourcing third-party clients, then analyzing, optimizing, and creating new scripting for subscription-based products. Pros. Also shoutout I recommend both new and veteran agents watch this entire video. The VirtualFlex platform attracts agents with experience, with life skills and, most importantly, with a personal commitment to your brands success. Work outside the perimeter. Also the hiring process is long and it's unpaid. IT Support Logo. Liveops agents are certified on your program and procedures, so they can be a go-to resource for your members. Teams include: Client Results. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. At Liveops, we believe in improving people's lives no matter where, when, or how they work. Liveops flexible model means you can scale up or down as necessary to service planned and unplanned events such as an expanded label or FDA approval. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. to allow for end users to download the plugin from their dashboard, and can download the plugin for themselves from the admin portals downloads page. Future attribute changes made to the Okta user profile will automatically overwrite the corresponding attribute value in the app. Virtual Agents | Blog. Want to become a Liveops agent? Click here for technical info. Deactivates a user's account in the app when it is unassigned in Okta or their Okta account is deactivated. See Capabilities for more details. About Liveops. Innovate without compromise with Customer Identity Cloud. Passwordless. When agent success depends on how well they serve your customers, entrepreneurial agents dont have to be told what to do. Sign an Independent Contractor Agreement. Your customers deserve the best at every touchpoint. Sign-On: Liveops Agent Services LLC Site. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. There is absolutely no paid training. Thank you for sharing your experience with everyone! To enable that option, the Duo admin must select the Self-service portal in the Duo Admin Panel. Security Assertion Markup Language is an open standard for exchanging authentication and authorization data between an identity provider (IdP) and a service provider (SP) that does not require credentials to be passed to the service provider. Allows Okta to use custom attributes you have configured in the application that were not included in the basic app schema. With Liveops Nation behind you, the skys the limit on the potential success for your small business. The best agents arent looking for part-time. Within hours, virtual agents can flex to meet the needs of your patients in times of new product launches, irregular marketing schedules, and unexpected events. Join the Liveops corporate team and help improve peoples lives. Your customers deserve the best at every touchpoint. National and Local Networks, 401(k) (Traditional and Roth) If you love helping improve peoples lives we want you to work with us. Login to track your existing support requests. Connect with us to find out how VirtualFlex can help you build your brand with every interaction. Liveops agents are an extension of your company, and strengthen your brand with every interaction. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Website. Manager Supervisor retrieves an opportunity for a Manager or a Supervisor when searching for an opportunity. By attracting only the most motivated, passionate agents, we can give you flexible, scalable, quality customer service solutions that fit your needs, budgets and goals. To find out more, read our Privacy Policy and Cookie Policy. Headquartered in Scottsdale, AZ, with expansive remote opportunities, Liveops is a collaborative environment filled with smart, motivated team players. This login is to access our Shiftboard online scheduling and people management system. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. Support. VirtualFlex is more than just a contact center model. However, if a Service Partner enrolls in a course but does not show up to the first day of class, a $20 No-Show fee will be . The Liveops VirtualFlex platform empowers agents to act as an extension of your brand by providing a warm, knowledgeable connection with members and patients at every touchpoint across the continuum of care. Liveops flexible model allows you to build a continuity plan for planned and unplanned spikes. Looks like you have Javascript turned off! Login. Liveops provides virtual contact center services that can scale during high-traffic periods without missing a beat with our network of US-based agents. Norms exist to be challenged. No matter what industry, use case, or level of support you need, weve got you covered. Be prepared to dynamically scale your platform with virtual agents that can mobilize within hours. If this is your first time hearing about Liveops and you are thinking of applying, check out my other video about Liveops HERE https://youtu.be/UNdtdSYpq-8And APPLY to Liveops HERE https://infl.tv/kxbdShow Notes Intro 0:00 UPDATE 1:111 IWIK #1 2:182 IWIK #2 3:053 IWIK #3 4:284 IWIK #4 5:045 IWIK #5 5:366 IWIK #6 6:257 IWIK #7 9:538 IWIK #8 11:239 IWIK #9 14:56 IWIK #10 16:21 BONUS watch to see Outro 20:43 My purpose with any content I create is to make others aware of all the opportunities that are available to them to create income online.My Cambly Referral Link: https://www.cambly.com/invite/DAESHA2?st=031321\u0026sc=4BLOG: www.teacherdaesha.comConnect with me on social media:IG: https://www.instagram.com/teacherdaesha/LinkedIn: https://www.linkedin.com/in/teacher-daesha-tefl-3845321ab/Twitch: https://www.twitch.tv/teacherdaeshaTip Jar: Buy Me A Coffee https://www.buymeacoffee.com/teacherdaesha Paypal https://paypal.me/teacherdaeshaQUESTION - Have a question about starting a side hustle, teaching online, or anything else? Organizations. We have had the pleasure of working with Liveops for the past two years, where they handled all of our manpower requirements. Main hustle or side gig its all up to you. Join our fireside chat with Navan, formerly TripActions, Join our chat with Navan, formerly TripActions. Our workforce is more experienced and more scalable than traditional call centers, transcending geographic limitations and typical work hours. Groups can then be managed in Okta and changes are reflected in the application. To find out more, read our Privacy Policy and Cookie Policy. Earning potential. Creates or links a user in the application when assigning the app to a user in Okta. During planned open enrollment and Medicare redetermination periods, the elasticity of our flexible model delivers access to a skilled pool of agents, so you dont need to bring on seasonal agents. To accept cookies continue browsing as normal. We would like to show you a description here but the site won't allow us. Our professional grade, complete headset telephones are made specifically for LiveOps and other customer service agents. The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned CX needs, delivering great customer experiences from agents who are inspired to work for your brand. Keep in mind, the more you service, the higher your earning potential! When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Healthcare and Medicare enrollment can be complex. With the power to choose when, where, and how they provide services, Liveops agents commit to brands they love and have the autonomy to build their businesses alongside these enterprise clients. The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. Liveops is a virtual call center offering on-demand virtual agents for enterprise sales and customer service needs. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor .