For countries allowing international visitors, the vast majority are requiring a Covid test (taken within a few days before your trip) to travel. One-way fares to non-US destinations can require special visas. Am I eligible to purchase a ticket? If we have arranged a package for you and you are prevented from taking your travel arrangements you may make a request to transfer those arrangements to another individual. StudentUniverse allows you to search and compare flights from 220+ major airlines, such as American Airlines, United Airlines, Jetblue, Alaskan Airlines, Delta Air Lines, Air Canada, British Airways, Qatar Airways, Air China, China Eastern, Air Canada, Westjet, Lufthansa, KLM and more. If your ticket was on two separate airlines, youll have a partial credit for both of the airlines. Some countries have reopened borders to international travelers, with guidelines or restrictions. In securing the reservation with your credit card details, you confirm that you and all travelers are over the age of eighteen (18) and that you are solely responsible for the remainder of the payment to the accommodation provider upon arrival. When assisting with an international travel booking, we will assume that all travellers on the booking have a valid passport. Any changes to the carrier after you have received your tickets will be notified to you as soon as possible and in all cases at check-in or at the boarding gate. The Foreign and Commonwealth Travel Advice Unit may have issued information about your travel destination. If you have a layover, you should check if there are transit requirements for that country as well. Eligibility, Joining, and Website Information, Itineraries with more than 2 destinations. Airlines allow this for international travel, but do not allow it for travel solely within the U.S. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. By agreeing to these Terms, you expressly acknowledge your acceptance of these conditions (i.e. If youd like to check what your airline is offering, you can check out the airline policies directly. Forced overnight stays for any reason, including changes of itinerary, are not the responsibility of StudentUniverse. If you are a British citizen we will provide you with general information on visa and passport requirements that apply to international travel bookings you make with us. You will be given immediate feedback on whether the code worked and if not, why. You also can't split it between multiple flights. It is strongly recommended that you communicate any complaint to the travel service provider in question as well as your travel consultant without delay. Please know that we understand and empathize with your frustration over this situation. Please contact your airline or refer to its website for detailed information regarding their checked baggage policies, or alternatively please visit www.libertytravel.com/flights/baggage-fees.jsp for more information. The request process may take up to 4-6 weeks due to the overwhelming volume of requests airlines are receiving. All deposits are non-refundable and non-transferable for changes of mind or cancellations by you. If any part of a payment is non-refundable, the merchant must declare this fact in a written No Refund or Cancellation Policy to that customer before the refund is processed. Maybe. These terms were last updated on 17 September 2018. All refunds will be delayed until the situation stabilises. comments . If you do not obtain the necessary travel documents, you will be denied boarding and lose the full value of your ticket. To find out if there is a fare difference for the change you are looking to make, please contact us by phone. StudentUniverse is not an insurance company. If, due to weather, flight schedules, or other uncontrollable factors, you are required to spend additional night(s), you will be responsible for your own hotel, transfers, and meal costs. Fulfillment of a request cannot be guaranteed. Prices are per person and inclusive of tax unless otherwise indicated. If your flight gets cancelled by the airline and you still need to fly your best options are to either call us so an agent can re-book you or simply purchase another flight. Please advise your consultant of any special requirements that you may have, for example, special meals, medical requirements, and so on. However, you agree to look solely to the insurer, and not to StudentUniverse, its affiliates, parent company, shareholders, officers, directors, agents, employees, or contractors with respect to any policy of insurance purchased or offered through the StudentUniverse or affiliate websites. By making the reservation with a credit/debit card, you authorize us to make a charge against that card. We offer more than just airfare for students; we offer fares for Youth (ages 16-25), Faculty and airfare for everyone else. That page has the latest coupons, promo codes and deals etc. A contract on the terms set out in these Booking Conditions will exist as soon as we issue a confirmation email to you. Please contact us as soon as possible if you do not intend to check in for a confirmed reservation in these circumstances. 1 et seq., and administered by the American Arbitration Association under its Consumer Rules. Then, on that page pick the best promo code, or deals, you interested and click the 'View Coupon' button. This maximum amount will only be payable where everything has gone wrong and you have not received any benefit at all from your package travel arrangement. The Community List is available for inspection at ec.europa.eu/transport/modes/air/safety/air-ban/index_en.htm. You agree that your sole legal recourse is against the specific provider, not StudentUniverse or its affiliates, parent company, shareholders, directors, officers, employees, agents, or contractors. All such means will be deemed sufficient to bind the parties to the terms and conditions of this Agreement. Give us a call back when you're ready to rebook. If the reason for your cancellation is covered under the terms of your travel insurance policy, you may be able to reclaim these charges from your travel insurer. The cards that we accept may vary based on the supplier (some airlines don't accept certain cards as payment options). All airline tickets must be issued in the name of the passport/photo identity holder. To find the change rules for your flight ticket, look under the My Trips section of your account. Each airline has a different policy, but most require you use the credit by the end of this year, and may require you use it for the same route (although it depends on the airline). When booking accommodation you will receive a reference number and a booking confirmation email from StudentUniverse on behalf of the accommodation provider. For all travel we strongly recommend that you take out appropriate travel insurance to cover your travel arrangements. Before traveling, make sure you check what is required by way of visas, testing or transit requirements for each country you'll be traveling through. Our liability will in all cases be limited in accordance with and/or in an identical manner to: (a) the terms and conditions of the travel service providers that provide your travel arrangements (which, by making a booking with us, you acknowledge form part of these Booking Conditions) - and (b) relevant international conventions, including the Carriage by Air Conventions (within the meaning given in section 1(5) of the Carriage by Air Act 1961), the Athens Convention of 1974 on the Carriage of Passengers and their Luggage by Sea and the Convention of 1980 concerning International Carriage by Rail. Conditions can change rapidly in a country at any time. you will be asked to show the childs full unabridged birth certificate. StudentUniverse is on a mission to make global experiences possible. Please confirm which airline your credit is with by visiting My Wallet. Student universe uses tripmate for their insurance policies and they're a complete scam. Expires shortly ERE Show Coupon Code in Student Universe coupons $30 OFF COUPON CODE Up to $30 Off With Code You should be able to view your travel credit in the "My Wallet" section of your account when logged into our site. An incorrect name on a booking may result in an inability to travel on that booking and the booking being cancelled. We attempt to present the best airfare available in the market, but sometimes (unfortunately) we don't win. As a student, I bought a ticket from the student universe website. We accept most major debit and credit cards. Then, on that page pick the best promo code, or deals, you interested and click the 'View Coupon' button. The student will receive said student discount only upon arrival and only if a valid Student Identity Card is presented to the hotel. Delta and American Airlines are just two examples of major airlines now allowing credit to be used through 2021. You will need to have their legal name as it appears on their ID and their date of birth. Save your details for a quick and easy checkout process. First, they do not have a refund option. Search for the total number in your party and log in (or Sign up) as yourself. Such recipients may include the overseas travel service providers with whom you seek to make a booking. The merchant should process the refund through the same technology used to make the original sale. If your ticket was totally unused, itll be for the full amount of the original ticket. are beginning to reopen to travelers who have been vaccinated. No representation or description of the protection made by StudentUniverse to you constitutes a binding assurance or promise about the protection, and you agree not to rely upon any such representation. We offer more than just airfare for students; we offer fares for Youth (ages 16-25), Faculty and airfare for everyone else. Certain airfares and services (including some packaged airfares and services) are booked at especially competitive rates which may require payment in full at the time of booking and may be non-refundable. We and or our affiliates may charge an online booking fee; this fee is highlighted upon payment and is always non-refundable. As travel and entry requirements are changing frequently, it's important to stay up to date and make sure that you'll be able to travel through any countries on your itineraries. Most of our deals are available to be purchased online. Second, they do not specify the baggage allowance on their e-ticket. StudentUniverse AU has got you covered. You can view any fees associated with canceling your ticket under the My Trips section of your account. We are happy to advocate for a refund if your flight was cancelled, however, we are bound by the airline's policy. Please note that this does not mean that your order has been accepted. Become a FREE member to access our exclusive student travel discounts. AMAZON, AMAZON.COM, AMAZON PRIME and the AMAZON PRIME logo are trademarks of Amazon.com, Inc. or its affiliates. In particular, you agree that in certain circumstances (such as where you request us to book international travel for you), we are permitted to disclose your personal information to overseas recipients. To find the change rules for your flight ticket, look under the My Trips section of your account. The airline will determine eligibility requirements for your companion prior to your purchase. To verify your current enrollment status we may need to contact your university or college. There are additional requirements if the child is travelling with only one parent, with neither biological parent, or unaccompanied. All the perks guests get, plus: Unlock member-exclusive hidden fares and hotel deals. For all online air bookings, full payment is required at the time of purchase. Verify your student status to purchase exclusive student fares. last updated: June 29, 2021. No date changes are permitted outside of your tickets validity period. Tuition and Fee Policies in the Event of Campus Closure. Where we disclose your personal information to a third party overseas recipient, you agree that the recipient may be located in a country with laws that do not protect personal information as stringently as those of the UK. It is your responsibility to ensure that you have valid travel documentation, including but not limited to passports, visas, transit visas, green cards, and/or certificates of authenticity, which meet the requirements of immigration and other government authorities at every destination. All accommodation ratings are set by the relevant provider. These travel service providers will in most cases receive your personal information in the country in which they will provide the services to you or in which their business is managed or based. You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme. Bottom Line. We are experiencing unprecedented volumes of calls and messages at this time. Refunds will only be made available to the person named on the booking payment receipt, unless otherwise agreed in writing by all travellers listed on a booking. All such providers are independent contractors and are in no way affiliated with StudentUniverse or any of StudentUniverses affiliated entities. Your home country and destination country will likely have travel requirements. When you check in at the airport gate, make sure you give the airline agent your frequent flyer information, or you can call the airline directly to make sure they have your frequent flyer information in your flight record.
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