Port Elizabeth is APM Terminals' largest terminal on the east coast of North America, and offers the largest reefer capacity in the port of New York and New Jersey. Thanks for your cooperation! Import Empty Return Instruction ***IMPORTANT MESSAGE*** Please input complete container number (four letters and seven digits, no space in between or after. Where do I return my empty container? Note that SPOT terms are those accepted at the time the booking is confirmed and are not necessarily aligned with the standard tariff. Request. The screenshot(s) must be taken the day prior to the Waiver Date and on the Waiver Date. Items must contain all original product packaging, tags and accessories or a 10% restocking fee may be charged. If, for any reason, you are less than 100% satisfied with a product you have purchased from us, return it within 90 days using one of our hassle-free return or exchange methods. Schedule both Import and Export Appointments simultaneously, Overview of containers currently being accepted and dispatched, Save containers to a Watchlist and set up email notifications, Manage Truck Appointments (specific terminals), Request additional services (specific terminals). The eContainer application will advise where to return an empty container in a given metropolitan location. Business days are defined as Monday - Friday, excluding holidays at ocean terminals, and Monday - Saturday, excluding holidays at rail ramps with the exception of Long Beach and Los Angeles. For store-door move only consignees may at their own discretion notify the carrier when the container is empty and available for pick-up from the consignee's designated delivery facility. Evergreen Enterprises form of the original payment, such as credit card or PayPal. Get updates on terminal schedules and other notices. Affix your shipping label to the package, making sure no other tracking labels are showing. color: #FFF; Simply enter your chassis, container or booking number to print a copy. Email Address. 2018 ZIM Integrated Shipping Services Ltd. | All rights reserved. Disputes due to inability to secure a rail reservation for export shipments: A screenshot indicating no reservations were available for each day of the receiving window as indicated on the booking confirmation. Partial day closures are considered as a full working day and count towards free time. Appointments for the day will be spread throughout the shifts. We will work directly with the retailer on these issues of consumer returns. In the event you wish to change the party invoiced, please e-mail. .eg-eyebrow-right { 2018 - Evergreen's Marine Terminal of the Year Award; 2018 - The Association of Bi-State Motor Carriers Award; 2018 - National Truck Driver Appreciation Week; 2017 - Evergreen's Marine Terminal of the Year Award; Careers; Payment; Help; Contact Us Stores a unique chat session status and session information such as user name, company name, email address, question that posted by the user and chat history. Returns of standard cartons received 30 to 90 days after shipment are subject to a 50% handling fee. flex: 1; of the UIIA. Need a custom quote or want to discuss your options. All returns of standard cartons received within 30 days of shipment are subject to a 30% handling fee. OOCL, APL and CMA containers use TRAC or trucker-owned chassis only. (10 containers per search) Reset. Collects IP address of visitors, date/time of visits and visit time. You are free at any time to withdraw your consent in the MANAGE SETTING by changing your selection. So if you make appointments too fast you will get a message that you have exceeded the limit and must wait 10 minutes before making another appointment. Remembers if the user accepts or rejects the Cookies Notice. Weve had a problem submitting your entries, please try again or check back later. If your item is defective, you have one year from the date of purchase to return it. Identifies an unique user across multiple applications. **Disclaimer: The Empty Return Instructions published by the terminals in eModal are provided as general information for the public, as provided by the ocean carriers. . tracking by Bill of Lading, Booking, Container, etc). If your item is defective, you have one year from the date of purchase to return it. Your online behaviour could be followed by these third parties. Read more. CLICK HERE Contact information for the different equipment control teams can be found at t. How do I know if my container is an off hire? Carrier will stop the detention clock effective the next business day after the notification is received. Appointments will lockout 30 minutes prior to the start of each hour. Incorrect email and/or password was entered. Richmond, VA 23237. Please key in your Shipping Line name for each terminal. Usually used to maintain an anonymised user session by the server. Maher Terminals Customer Service Package Allows customers to track cargo , check sailing schedules, make bookings, and more. We are a leading container gateway in the United States. Reefers with nosemount gensets will need to arrive prior to 15:00 or will be subject to possibly being rejected due to the additional time needed to remove the nosemount. Maersk North America Market Update (February 2023), Service changes Asia to/from North America sailings, Genset Charge - U.S. } The e-mail must be sent prior to the first day being requested for a waiver and be sent to. As a standard, our returns policy is the following: No unauthorized returns will be accepted. In addition, for CY deliveries at rail ramps collecting storage according to the ramps terms and conditions, demurrage will be assessed by Maersk for equipment use only after the free time as indicated below. The tags are re-editable. Please check your emails if you have not yet activated your account.
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