What's a "Waiting Room"? I didnt have a problem with the transition until I downloaded AXS and attempted to login. I expect much more from AXS!!! This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. AXS has gone down the hill as soon as they stopped taking calls. After several more minutes, I thought hmm, Im just going to put my phone on speaker, do a little work on my laptop, and set a timer to start truly counting the minutes. Is it Legit? Apparently it is actually AXS? I had a handicapped family member who was seriously compromised during the wait time as well, due to heat and having to climb a total of 43 rows of steps to finally get to the correct seats instead of 22, which was almost to much for her to handle. After 40+ emails, and having to have my bank call them to confirm that I purchased them, they finally sent me the right tickets. It seems like nothing on AXSTickets worked! Their customer service is horrible. Follow the AXS Tickets iOS app troubleshooting guide Here . Worked last week when I checked. Understandably, youd only have to reset your password and then youd have access to all your account content.Unfortunately, after I downloaded this horrible app, it wouldnt allow me to sign in. Front row or on the aisle? All Reviews Do the terms of your original ticket purchase permit you to re-sell the tickets? No. Thats why I download AXSTickets to help me to keep sign in. I understand theres a pandemic going on, and Ive tried being patient for weeks now. GetHuman-robtixsa'sJune 2018AXS Tickets{0} . AXSTickets is one of the most frustrating things I have ever experienced. Find out when your faves are coming to town, check out whats happening soon, and browse events by your interests from basketball and rock to comedy and theater. See all 9 articles Ticket Order Help I was worried that they had been cancelled for some reason after reading that it has happened to others. Twice this week my family has tried to transfer tickets from one AXS account to another. With the AXS app, you can After a call to AXS customer support I was told that the My Events section often doesn't show the tickets you have purchased. I was not aware I had already completed my purchase and was charged $181. I tried twitter and you can't reach anyone at AXS UK and even when I tweeted them, no one gave a monkey! Prendre un ticket (Page La Barque) 2,7 km. I tried logging in on the app again, get the same message about needing to verify, but obviously that DID NOT WORK, so I request a new email with a new verification be sent. Solid Gold Turf Club St Paul Minnesota Friday November 26. Sortir et rejoindre la voie. So I emailed their support team and I havent revived a response. I follow all of the prompts and when i am finally signed in it tell me i must verify my email and when i click on the link i get a message oops something went wrong, try again later. I have been trying to get access to my tickets for 3 days i have chatted with three different customer support individuals and after explaining this very issue i received the response have you downloaded the AXS app and login with your email. I am seriously unhappy that we missed over an hour of the event, especially when we arrived before the event began, just because an AXS employee linked tickets from the 2021 rodeo to the 2022 rodeo today. I have deleted data and cache to no avail. no confirmation that I bought them or anything, then I hit the back button & it doesnt say i purchased anything so now i am scared I bough multiple tickets because after the 3rd step, its just a blank screen. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I have exactly the same problem. It's all a fan needs, all in one app. https:// axs.com/uk/events/4699 71/anthony-joshua-vs-jermaine-franklin-tickets Check AXS.. they've all disappeared. Its all a fan needs, all in one app. They replied that it happens quite often and therefore there should be no need to worry :-). I constantly had to check everyday because it would log me out everyday. Then I heard nothing else from support. Even just a lil tickets under revision or similar would be fine. SOLD TICKETS VIA AXS. cant go, and more. EASILY SELL YOUR TICKETSPlans can change. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. However in my app it still shows that I have two tickets. I went to Axs .com on my iMac and logged in, I made the transfer successfully and the ticket appeared on my wife's phone in the Axs app. Please fix. AXS Ticketing & Mobile Delivery. They tried to tell me my tickets were voided I was like Fuck you I have the confirmation email. AXS - the amount of frustration and stress you caused me is unforgivable and unacceptable. Where are my tickets? Ainsi faites des conomies sur le cot ou la dure de votre voyage, en trouvant le trajet Aix-en-Provence Saint-Maximin-la-Sainte-Baume adapt vos besoins. My AXS app doesn't let me access my account so i hope they fix the issues. Second, AXSTickets doesnt have a history of the event. Their customer service is also by far the worst i have EVER experienced. Doe. Checked my account and it's back in there. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I log out, then log in, go straight to transfer and I get the same result, session timed out and that is within less than twenty seconds. Plans can change. I had bought three concert tickets this morning unbeknownst to me the website had charged me an additional three tickets including the ones I had already purchased the first time around. I add tickets to my cart but when I go to check out it says my cart is empty. I am going to be extremely upset if I cant go to the TOOL concert. I went back to AXSTickets and they were there. AXS Tickets Reviews. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. Get yours here http://go.axs.com/qGyc50N6u6y 2 Most relevant or Buying tickets was easy of course .. but getting a refund is a whole other problem. Discussion I've seen some dates have already been postponed but the AXS app now shows no tickets for the two dates I had, as if none had been purchased at all. Tickets not showing up in app for event next day. We had to work with the box office manager for an hour, and could only access tickets after I contacted my bank and got the payment information. My AXS app is not working!! Mind you I used this back in December of 2019 and Im still having trouble with it (March 2020). Downloaded AXSTickets no tickets. AXS Official Resale provides the option to resell tickets at face value with a cap of no more than 10% above the price paid by fans. This is for London (October). No way fo contacting them except via chat which can be 3 hours wait and by the time your queue turn comes, if you don't see it for 30 seconds, they time you out and you are back to 3/4 hours long queue. Especially if you cant even get it for work properly. Editor, Marcus Herbert, https://www.axs.com/uk/about-purchase-agreement_UK_v4.html, https://www.theo2.co.uk/faqs/axs-official-resale-faqs. Hopefully this will save someone from the panic attack I just had over my tickets. This update includes performance improvements and bug fixes. I should have used the print at home option but this was the recommended option. We aim to get tickets to you 5 days before your event - however sometimes we are waiting on the tickets to be delivered to us from the venues and this can lead to delays in getting them to you. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. So basically quit your job if you want to enquire about your ticket. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support. Tickets never arrived (not the first time this has happened with me). LTE/3G/2G (auto connect). I tried paying with my credit card but the App would not allow me to enter my billing address for some reason but it did allow me to use PayPal and I got a pdfs in my email right away. They didn't show up and disappear though so I don't know if this is this same issue. Hi guys, Im looking to buy tickets from someone on Facebook who I obviously dont personally know - whats the safest way? Sports and arena events will usually be the most expensive with the best seating options topping $150. I can log in on my computer but not on the AXS app on my phone. I can log in to the website, but not the mobile app. I then had to log into my Facebook account two more times. Im sorry but AXS simply is the worst ticket hub ever, if anything just learn from here on out not to use them again, I learned the hard way too. Their customer service is atrocious, if you try and connect with support you will be in a line behind 99 people, because so many others are in the same boat. THANK YOU! Update AXS Tickets to the latest version on PlayStore. AXS Tickets AXS, LLC 3.7 star 15.7K reviews 1M+ Downloads Rated for 3+ info Install About this app arrow_forward Tap for tickets to see the artists and teams you love. And they had no answers for me. Speaking of poor service, called the customer service number, took several minutes just to get through the automated prompts, then waited for an operator. I call and ask nicely for a refund of a service they did not provide, and they refused, lying about every detail. 39,8 km. Reddit and its partners use cookies and similar technologies to provide you with a better experience. He never received the email. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. I thought and I know that I am no geek, but when I read the many negative reviews about the App, I realise that I am not singled out in my misery. . Avec le mode voiture, vous pouvez configurer vos options (type de vhicule, autoroute ou non, page ou non, distance la plus courte), tout en ayant accs aux infos de circulation grce notre service d'info-trafic en temps rel. Did the AXS live chat and they suggested to use AXSTickets and I tried again - still got an error. They will pursue AXS who in turn, will keep your money. Tickets for Wed 22nd March 2023 at The O2 London. Le service de notes de frais restent toujours accessible en allant voir le dtail du trajet. Well obviously its been more than that, Im just upset that theyd falsely claim something and not come through with it. We have over 1,000,000 users and companies will listen to us. Ticket . Thus, if anyone wants to buy a ticket - there is No reason they would want to buy my resale ticket when they can get a brand new ticket from AXS. The email sharing the tickets never went through. How GetHuman-robtixsa fixed the problem. Later it logged me out and I logged right back in. I tried to get tickets for a t was in demand found a couple of good seats and tried to check out. The tickets were $300 too. I cannot Sign in. Lets try again. So I kept trying and the same thing kept happening. - AEW has announced that there will be a meet-and-greet for fans before tomorrow's Rampage. If you have just bought your tickets and aren't seeing them in your account, hang tight! The next day I got the same email twice simultaneously. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. My tickets disappeared, and I called as many times (I waited on hold for an average of 55 minutes each time). The box office tried to print off my tickets but the only ones they could access to print (we discovered after printing) were from 2021!!! LearnMore. So purchasing through the website and AXSTickets doesnt work - even with all their tips. Boooooo Axs. Then the final queue starts for buying tickets. Press question mark to learn the rest of the keyboard shortcuts. I emailed the company to tell them of the problem so maybe they could try to fix it, but their response had nothing to do with the issue at hand. Im just worried because on AXS website, it says tickets can be transferred an unlimited amount of times. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. No. 3 plus time I sent them them at least 6 of the performances not listed each time was told they were. I can log in to the account on desktop, but not the app. I did so and AXSTickets froze again. Tickets from one order are there, the other order isnt and I havent received two emails either. i bought my tickets through Viagogo, they were transferred to my AXS app, but i h. FIX: Yes fixed by a very diligent AXS employee I cannot view my tickets in AXS. Tried to purchase tickets August 28, 2021 for Kid Rock at Billy Bobs in Fort Worth Texas I am unable to confirm. I cannot access the tickets I just bought! Continuer sur 950 mtres. Yep, my account is back to normal now too. Then confirm "Reset Network Settings". I did change it and was able to access, though it didnt really help since it still said no upcoming events under my tickets tab, Honestly. Created an AXS. How you have this market largely cornered is beyond me. Really?!!!. I checked every folder in my email because i assumes that for sure they would be more professional then that, but again, I received no confirmation email and then my intelligence and common sense was questioned by the developer because of their negligence, again, DO NOT USE THIS PLATFORM. Each year we sell millions of tickets to thousands of incredible events - from concerts and festivals to sports and theater - at some of the most iconic venues in the world. Mine wasn't working earlier, but just checked and now showing in the events section. Please log in again. So I log out of the website, go back to the email that has the link that they say will expire in 6 hours (its been minutes, not even 1 hour), and when I click the link, I get the same error message. It is now MARCH of 2022, my show is in 3 weeks and despite them saying my tickets were transfered, I cannot see them on the App and the website wont let me log in (I enter my email and password and it just says "CONTACT CUSTOMER SERVICES" I have been on hold with them for over an hour with no answer. I will be disputing this charge with my bank. Im trying to sell the missing order as it was made in error. AXS shit the bed big time. Create an account before you try to buy tickets for the first time. Worst customer service YET again! I had no trouble signing in and viewing my tickets at that time. So, please do yourself a favour and buy from the venue direct. With the AXS app, you can AXS Tickets does not seem legit based on our analysis. Missing limbs or partially missing limbs; Nervous system condition for example, migraine headaches . . I cannot view my tickets. Official Tickets and Your Source for Live Entertainment | AXS.com I logged into AXSTickets and saw the tickets. Even the emails disappeared. I linked and logged into Facebook, and then I got a page to verify my account. I called the royal albert hall at last minute and they said they can reprint. So if you find that your tickets have disappeared it seems there's no need to worry. Let me first say that the employee we talked with was polite and kind and tried very hard to assist us. Panic over. I am a 58 year old professional male who, on a normal year, spends thousands of dollars on event tickets through AXS. This is horrible, such a terrible app. Same here, I've logged in and My Events is empty. Continuer sur 950 mtres, Au rond-point, prendre la 2me sortie sur D560a et continuer sur 700 mtres, Prendre droite et rejoindre DN7. It just says the "Please visit out help page" message. I chose the facebook login option which usually is super easy with other apps, but instead of using my already logged fb account in the facebook app or safari web browser (as every other app does), I instead had to input my fb account info every single time. I have created multiple reports and have received only that they have forwarded to their support team and have received nothing since. I put my tickets up for re sale on AXS and I dont think theyre even visible to people to buy . Read. Hopefully this will save someone from the panic attack I just had over my tickets. There was some glitch on their end that prevented me from accessing my tickets, and there is no customer support number, Their online support is a joke - in response to each support ticket I filled out I got an email telling me to submit another support ticket. could not the sell tad was not lit up. So finally Im able to login, but of course the tickets I already purchased are not there because they are under my other login that AXSTickets WOULD NOT TAKE. Yes there is an option for reset the password, but whats the point when you are competing with other fans to get ticket, so obviously I lose the best seat as well as the regular seat. If they have a 2* rating, why did you sell through them? I am in some kind of anxiety, that the App could not work on the D day.. Bonne chance tous.. . I actually spent at least 4 days with chat waiting and timing out as cause it took 2 days to reach them weeks before the event to request orr tickets to eb present then 2 days before I still had not received the tickets so spent another 2 days tryiongt or each them. Two thumbs down. AXS could Not reimburse me due to I did Not want to provide them with my bank account routing and checking # which I consider DANGEROUS for my financial security since the bank info can be stolen and my account emptied from all cash. I did buy two tix, and my friend had not yet accepted the transfer, but why two emails? I have lost 8 tickets so far 4 more are today. This is the second time I had to deal with AXS and both times I had bad experience. I have uninstalled and reinstalled the AXS app. My email was missing a . Peter Kay 1x Ticket - 30 - 18th Feb (Tonight) Missing due to illness. Please fix this and I hope there is no other fans that will experience the same thing as me. This was after spending quite a bit of time talking on the phone with customer service before we left home! The only problem is, Im not using Safari so it should make a difference. Up To 25% Off Your Bookings + 50% Off For Kids' Tickets. Thankfully I checked it first thing this . Every time I try to sign in, after creating a new password with my already existing email address on file, Im told that There is an account error and I need to be redirected to the help page or live chat. I was asked to submit a refund request after 01May2020 and STILL HAVE NOT heard anything. Now, tell me why this is happening. Eventually I had to go through my credit card company to dispute the payment for tickets. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". App not working? "Swan Lake" tells the story of a young . I kept being redirected back to the beginning to try again with the prompt saying saying Something went wrong. AXS connects fans with the artists and teams they love. What is the deal with this thing? First, after requesting to transfer two tix to the person I bought them for, I got an email saying [Firstname Lastname] hasnt accepted the ticket you transferred But the name it listed was MY name, not the person to whom the transfer should go. This Clears both data and cache. Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. And waited. For an app that is so important to accessing your tickets, youd think it would have a seamless login procedure. BUY THE PERFECT 1. Certains itinraires vous feront passer par le chemin le plus court, le plus rapide ou sans page. I have the confirmation email from AXS so I know I'm using the right email. AXS tickets can vary in pricing depending on the size of the venue. Buy tickets at GasSouthDistrict.com, the Arena Ticket Office or by calling (770) 626-2464. TRANSFER TO FRIENDSIts super easy. I was very skeptical after reading a lot of low reviews and their reasons, but the price couldnt be beat - plus they were the place on t gee venues site to buy the tickets from. Have had a variety of other problems in the past, particularly with tickets not displaying. I'm getting sent in a loop to verify my device to sign on to the app. When I've bought tickets from AXS before they took a few days to show up in my events. Based on this, Justuseapp Legitimacy Score for AXS Tickets Is 33.8/100.. AXS Tickets works most of the time. DO NOT USE AXS! I just hope I can get into the show tonight with my proof of purchase and the order number, which thankfully the WEBSITE does provide when I log in. I've been logging into to AXS pretty much compulsively over the last couple of days, so instant panic when they were gone. They hold your money forever if there is any issue with your event or if you sold your tickets. I will NEVER try to get tickets thru these frauds again. How do I get a pre-sale password? Today, My 2 tickets has dissapear in My Events Section. Sent an email about the issues because I ended up with multiple charges going through on my credit card, but no tickets and they were no longer listed. they couldnt figure it out and he had to leave for the show. I can see my tickets, but I don't see a way to print them. I have to go to a game this Saturday hoping that it will work by then. On your device, goto "Settings" click "Apps" select "AXS Tickets app" click "Storage" click "Clear Data" option. I have reinstalled the app to see if it was an error in an update. Ive asked to speak to managers , and gotten IGNORED. This charge is per ticket (s) If you are looking to sell your tickets on their app DONT. So they send me the email, I click Verify Device, which takes me not to the app but to the website, which greets me with an error message in a red box: This session has expired. Smaller concert events may have tickets for $20 to $40, while events held at theatres can be in the $50 to $100 range. I needed an account. Were you able to fix it? Even the emails disappeared. Also happy to meet in person if you'd pr Got 2 tickets for Peter Kay 18th of feb at the O2 . Nyman Subscriber 7 Subscriber I have the app and have refreshed, but my tickets are not there, please resend. No paper required. I hope this video helps a few people in solve this. Will Call - $2 per order Mail - $5 per order (if more than 10 days until event) My deepest desire is that everyone who had a hand in building this crummy experience steps on a Lego. Mexican sensation Santa Fe Klan will kick off his Todo Y Nada U.S. Tour with Snow Tha Product and Tornillo this summer! The tickets did not say the time of the meet and greet on them, so I called the ticket service and the venue roughly 10 times a week prior to the event. The second I go to my event, you better believe I am deleting this poopy app and avoiding events done by this company. I reached to them through live chat but it's been 20 days and yet no response. AXSTickets is absolute trash and i implore any venue considering to use them as their third party ticketing app (Billy Bobs Texas) to reconsider. Second hand retailers have them available, but now the cost is through the roof and I dont know if I need to take a chance that I will actually get my tickets that I have paid for, or if I should try from an outside source. AXSTickets currently states that the tix were transferred on March 14, 2019. Ive seen some dates have already been postponed but the AXS app now shows no tickets for the two dates I had, as if none had been purchased at all. Hi all, just a bit of info in case anyone has a similar issue to me. That was over a week ago and Im still waiting for my money. I got them quick without any complications but just last week to check if I still had them because I decided I wanted to sell them so I could go to another event but they were gone? I logged into my AXS account his morning to find that my tickets were no longer showing in the My Events section. Please advise as I need to access my tickets on my phone. I never received my email confirmation for my tickets. Plans can . They said he had 6 tickets ( I only had 5!) Unfortunately, when he merged my two emails he linked the event tickets from last year to this year. Its all a fan needs, all in one app. My axs app on my iphone is not working. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Expires: Dec 19, 2024. With the AXS app,. I had to try get them on chat again and never got to talk to anyone. Thanks!. Does not recognize sign in and unable to change password. I can't even get into the the app on my phone. It has now been over 9 days and I still havent heard from a real person and still do not know if I have my tickets. I simply never got a resolution with AXS and almost missed an event that I had bought EXPENSIVE tickets for TWO years ago - 2 years not enough to send me the tickets apparently :D This is for London (October). Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. I had to log in each time I used AXSTickets, which was several times within a couple of days. Event Tickets Center Concerts, Broadway & Sports, PrimeSport-Sports tickets, vip hospitality, events. I am very frustrated about my tickets! Show starts at 7:30pm Tickets bought on Ticketmaster and available to be transferred to the AXS app now. I went to a concert and it stated that a freebie will be included with the tickets, I never received the freebie and I thought maybe because i used axs instead of Ticketmaster, but why would axs clearly include that statement? I figured this out all on my own no thanks to their support team. The main reason I am on here is because it is the official seller of the concert I want to go to and were selling them at face value while everywhere else I looked had a $30 markup per ticket plus extras so using AXS 2 tickets only cost $103 total instead of almost $200 total for the 2 and I know there is no way this venue is sold out especially since I just found out about the concert on Sunday on Pandora and the show is Saturday. 2. Entering The Venue How do I get into the venue? I bought season tickets for houston livestock show and rodeo to resell. called the support number and held from 20 minutes to hr and 20 minute. They werent actually transferred until my friend accepted the transfer two days later.The tix I purchased were not cheap. I buy tickets on other companies and never have problems like this. Then I had to send the PDF tickets to my friends. After several attempts, all the tickets were transferred out of my account t but one didnt end up in my sons. I shall try that on Monday after the show. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. DON'T DO IT! These tickets were EXPENSIVE and a gift for my teen for her birthday. I can't access purchasing tickets either on my desktop or phone. The revoked ticket would not scan properly at the venue, so we had to wait while the box office tried to figure out what the issue wasthey were able to print a paper ticket somehow (Im guessing they somehow made a new barcode?