In a polite or formal email, its often a good idea to let the person know the purpose of the message right away. Remember to be subtle though. 5. If someone in your life is going through a hard time, you might want to quickly check-in to see how theyre doing. advice. I read your blog post about email funnel strategies yesterday. Thats the email marketing philosophy we embrace at ABC Consultants, too. With time passed, your old prospect could be looking for a new company. Reach out to a decision-maker after a blocker leaves the company. Some people dont respond well to religious sentiments, however, so its important to keep the specific recipient in mind. Maybe they missed your last email. Your prospect made a commitment to do something and hasn't done it, or has gone dark. As an Amazon Associate, we earn from qualifying purchases. Romero, Dear Melissa,Im just checking in to see if I can help. Example: I wanted to touch base with you to see if youre still interested in achieving X goal. 7. How to say just checking in professionally Option #1: Stick to work-related questions Option #2: Use open-ended statements Option #3: Offer support Option #4: Schedule a meeting How to write a checking-in email for a business contact The wrong way to write a checking-in email The right way to check in with someone over email Sometimes, all it takes is a few words, letting the person know theyre in your thoughts, to brighten that persons day. On the other hand, if your company recently published a blog post that's relevant to the prospect, send it their way. If you are still keen on it, I have great information. Example: Hey, [contact name]. 2. Its a lot harder to respond to this one with a plain Fine, because its a more complex question. We listed alternatives that you can use in the email body or email subject lines. hbspt.cta._relativeUrls=true;hbspt.cta.load(53, 'be67aa79-8dbe-4938-8256-fdf195247a9c', {"useNewLoader":"true","region":"na1"}); Their ease is the reason that makes them so tempting to send, but they don't provide any value to your buyer. 15. Free and premium plans, Sales CRM software. We prefer a more straightforward approach. Email them a longer how-to guide. Usually, however, these scenarios have two things in common: Any or all of the following situations all but necessitate a "just checking in" call or email: Its important to note that there will be times where you shouldnt just check in and thats when they arent actual qualified prospects, or when they have clearly asked to stop communicating. Just Checking in," which you typically consider "junk" unless something else catches your attention. Its best to do so in an email, and its a good idea to word your note more formally. Send a how-to guide. Next time you reach out to your contacts, be sure to steer clear from using just checking in. Get access to all our premium plans free of cost for a week! Last month we had a meeting about [project name], and you offered to collect some research for our next strategy session. In your research, have you identified a potential opportunity for their company? Ive just read this great blog post about [relevant topic] that I think youll find useful [link to post]. One important tool you can use to connect is social media. Grammarly can check your spelling and save you from grammar and punctuation mistakes. Likewise, a text image can be a more convenient way to check-in with other people on your team. Whenever you happen to think of someone you havent spoken to in a while, you can reach out quickly via text or DM to let them know. Of course, every rule has an exception. Dont apologize for doing your job, apologize when it is merited. If you could send the update by 5 p.m. today thatd be great. Heres a brief recap of what we discussed on our call last Tuesday: [List main points and suggestions]. Watch the video: Only 1 percent of our visitors get these 3 grammar questions right Followup, or Follow Up, or Follow-up? If someone is stuck on a project, it might be useful to offer them support. Grammarly helps you communicate confidently. They come in for different reasons, from different sources, but they all have something in commonthe person sending them wants something. It might be useful to you. We are in the process of making improvements to our products & services that will be rolled out this weekend. I have plenty of skills that could be useful in this situation.Kind regards,George Sorrow, To Henrietta,Do you need any support from me on the project? i just wanted to check. Cheers, [Salesperson]." Emails get lost in busy inboxes. (Helpful Examples), Follow Up On or Follow Up With? And if you cant think of a single legitimate reason to follow up that would be beneficial to the recipient, dont. In this post, well explore some better alternatives to this inbox clichin fact, you might want to stay out of your contacts inboxes altogether. The author makes some interesting points, including [list key highlights]. She said your team is still looking for the right project management tool. Usually, we only send it to ask if anything is wrong. Reference a relevant blog post. I just want to follow up is synonymous with I just wanted to follow up. You can use either phrase to mix up your writing. Subscribe to the Sales Blog below. Share a relevant industry article. I have some recommendations on how to get you there.. Ask how they're planning to respond to new legislation. To do so, you should definitely try these phrases. i just wanted to make sure. If they do not, they can let us know in a follow-up email (and explain whats taking so long). If your goal is to impress your potential decision-maker, aka prospects, make them have a good time reading your email and want them to respond to you. Answer a question on an online forum. Wed like to schedule a meeting to offer you assistance in optimizing your strategy., If you've found an article that's relevant to their industry or profession, send it to them instead of saying "just checking in. go check. Accept, How to Politely Say Just Checking In in a Formal Email, Just Checking In to See How Youre Doing Messages for a Friend or Family Member, How to Say Just Checking In On You After the Recipient Experienced a Loss or Tragedy. Congratulate a potential decision-maker on a promotion. Nothing induces a world-weary sigh from working professionals like a just checking in email. So, I wanted to follow up is a good choice in a business setting. Why would you reinforce that impression by wasting their time even more? Example: Your business has more room to grow if you explore X opportunities. For information about opting out, click here. Please let me know if I can help in any way. Keep reading to find out. Moreover, we might also be able to use it when we want to offer some assistance to the person we are emailing. Example: We see company X has been using Y strategy effectively this past quarter, how are you planning to address this recent development?. Sometimes the how are you doing? question just leaves us with fine, like its the end of the story, Heidi McBain LMFT, a family therapist, tells Bustle. Leaders with your experience and knowledge bring valuable insight to the company.. It also lets them know youre attentive to their words and worth their time. This is me following up! (Say I apologize for the inconvenience instead) No one likes excuses, and it puts you on the defense. When a contact or their company posts something relevant to you, thats a perfect reason to check in. I read a great article this morning about the power of using quizzes to ease visitors into your sales funnel, and I thought youd appreciate a link. You can easily jump between phone calls, team messaging, and video chats: One of the major benefits of using a service like RingCentral to stay connected with contacts is that it lets you monitor and review your communications so that you can keep improving your teams performance. Id love to catch up on what youve been doing! Whats the problem with just checking in emails? Asking for a status update is a good way to make sure things stay on track. You offered to put together a list of project ideas for further brainstorming. Have they published a new post on their blog? Did this thread get buried? There are clearer ways to inquire how someone is actually doing that send the message you are present and ready to hear.. As a writer for a popular blog (this one) and a freelance PR professional, I get follow-up emails regularly. Notify when a C-Level executive is hired. But you also have to be serious enough that they give a real and honest answer, rather than pivoting the conversation, Friends reunion-style. High-level changes can indicate a change in strategy. i just called. We're committed to your privacy. Reach out to a new C-level executive. If you wonder about the best way to follow up on sales, influence the decision-maker and get that much-awaited response, read this blog post and get more ideas about follow-up email etiquette. Should I make that happen? In this article, were going to talk about: What are B2B leads and what is B2B lead generation?Effective strategies for generating B2B leadsHow to create an effective plan for B2B lead. I scheduled a meeting invite and haven't received any response from you. Write with Grammarly. I wanted you to know Im thinking of you. If general questions might get a vague response, pinpointing various events or situations may encourage them to give you a heap of detail. HubSpot uses the information you provide to us to contact you about our relevant content, products, and services. We believe reflecting on our mortality can help us lead more meaningful lives. Id be happy to talk you through them and answer any questions you have on a call. 11 Things To Say Instead Of Just Checking In Ive Been Thinking Of You Lately Id Love To Hear How Youre Doing, If You Want To Share Id Like To Hear How Youre Really Going How Are You Managing Things Right Now? How Have You Been Feeling Lately? So How Was This Year For You? Can I say just checking in? This link will open in a new window. If they seem a bit lost, psychologist Charmain Jackman Ph.D. suggests sharing an observation about their behavior, and maybe some suggestions about what to do: I notice that you seem more withdrawn; would you like me to come over this week? Nothing induces a world-weary sigh from working professionals like a just checking in email. Your friend might have lost someone close to them, or they might be stuck at home sick. Send them a blog post from your company. She said your team is still looking for the right project management tool. I need an answer, already! Example: Congratulations on your latest funding round! 11 Things To Say Instead Of Just Checking In Ive Been Thinking Of You Lately Id Love To Hear How Youre Doing, If You Want To Share Id Like To Hear How Youre Really Going How Are You Managing Things Right Now? How Have You Been Feeling Lately? So How Was This Year For You? How do you say just wanted to Warren. Let them know you were just talking to [mutual contact], and they said such-and-such good things about the prospect and/or prospect's company. As a general rule, you want your messages to create a sense of urgency or excitement on part of the recipient. Dear Mr. Tomkins,Is there anything I can help with on the matter? i just wanted to check. Its a pretty exciting projectI hope we can nail it! Grammarly helps you communicate confidently If someone you know has just experienced the death of a loved one, you can check in on them and say sorry for your loss at the same time. Example: Im currently writing an article about X industry and the projection of Y in the next year. will thank you for it. Hows Friday at 3?). ", "We appreciate your interest. Hope your week is going great! I read a great article this morning about the power of using quizzes to ease visitors into your sales funnel, and I thought youd appreciate a link. Example: Hey, [client name]. The heres more information email Prospects sometimes require a bit more information before making a buying decision. Let them know your team has added a product feature they wanted. Then we could meet for a 15-minute video walk-through so you can see if [software] is the best solution for you. Sometimes, just asking how someone is (sincerely) is a meaningful gesture. I wanted to remind you about the trial period that ends by the weekend. Your friend or family member whos going through a hard time will appreciate that kind of reminder. ", "Hi, Here is how to add video to your email. In these situations, its often the case that the prospect is struggling to reach a decision with the information theyve got. And if they never responded to your first email, chances are they didn't feel it was worth their time. ", "A new feature, Add CTA to Email has been launched on our tool. 18. Example: I wanted to reach out to see how business has been this past few months. We have a ton of relevant blogs and sales email templates that you might want to use. Use the request for a status update as a call-to-action, and make it time-sensitive so youre more likely to get a response. If so, Im happy to schedule a call. Next time you reach out to your contacts, be sure to steer clear from using just checking in.. Email threads can easily get buried, team members get stuck in ruts, and to-do items fall through the cracks. ", "I've been meaning to ask, how did the conference go? Respond on social media. You have leads to nurture, deals to close, and projects to push through. A sense of urgency might make it likely to close that deal by making your prospects believe that they need to rush into decision making. Grammarly stands with our friends, colleagues, and family in Ukraine, and with all people of Ukraine. 2. Dont pressure them to respond, but just give them the information that youd like to know how theyre doing. at the same time. your text, so your work is extra polished wherever you write. Theres no better way to network than going to events, so why not invite your most valuable contacts to join you? I notice you have not kept me updated over the last week.I hope all is well,Mr. Follow-up emails provide a great opportunity to get a little more personal with your prospects. Just because they began working with a competitors product doesnt necessarily mean theyre in love with it either. i just called. Invite the prospect to an upcoming webinar or educational event your company is hosting. How do you know if youre ready to retire email (and try something different)? Im happy to be of service.Kind regards,Mr. I havent seen any updates from through, and I havent heard from you about it yet.Just checking in for some updates,Mr. In a polite or formal email, its often a good idea to let the person know the purpose of the message right away. Shadow Work Is All About Stepping Into Your Power Here's How To Do It, The 'Sex And The City' Cab Light Theory, Revisited, I Got My Chakras Balanced & Now I Am At Peace, Trainers Reveal How Long You Should Rest Between Sets, Get Even More From Bustle Sign Up For The Newsletter. 11 Things To Say Instead Of Just Checking In Ive Been Thinking Of You Lately Id Love To Hear How Youre Doing, If You Want To Share Id Like To Hear How Youre Really Going How Are You Managing Things Right Now? How Have You Been Feeling Lately? So How Was This Year For You? Can I say just checking in? When we are vulnerable with others, they are more likely to reciprocate that vulnerability, Jackman says. Heres what the research says about some of the most popular ones. Im so sorry for your loss. Do you have anything to tell me?All the best,Mr. 2023 BDG Media, Inc. All rights reserved. Id love to discuss your progress so far.Thank you,Mrs. A daily dose of irreverent and informative takes on business & tech news, Turn marketing strategies into step-by-step processes designed for success, Explore what it takes to be a creative business owner or side-hustler, Listen to the world's most downloaded B2B sales podcast, Get productivity tips and business hacks to design your dream career, Free ebooks, tools, and templates to help you grow, Learn the latest business trends from leading experts with HubSpot Academy, All of HubSpot's marketing, sales CRM, customer service, CMS, and operations software on one platform. I wondered if [software] is still on your radar. Or, another variation is the Baseball Opening, which is Im calling to just touch base. Instead, you can get more creative and establish a personal connection that will make your prospects feel valued. This will help you build a relationship as a trusted advisor with them. Just hearing or reading those words could be enough for the recipient to start feeling a little bit better, if only for a moment. Would you like a demo? Drop the checking in wind-up and ask for an update politely and directly. This link will open in a new window. WebThe rule of thumb for just checking in emails is essentially this: If you have a good reason to reach out or new value to provide, reach out. Sharing your own story can be a very good way to focus on feelings, and the person youre talking to can follow your lead. Finally, these follow-up email examples should help you to make sense of it: Dear Jack,Anything I can help with on the topic that you requested? Even if theyve been off work because of an illness or loss, they might be happy to jump back into work for a quick conversation. Recommend an event. WebOne of the most worthless things to say at the beginning of a call to a prospect or customer is Im just checking in with you. (The Probation Officer call.) Get this free checklist to find out if it's time to consider an email alternative. If you dont, think of one. Moreover, its especially effective if weve been out of the loop for a while. If you don't, think of one. Instead of saying I just wanted to follow up, you can say can we schedule a follow-up on.. Lastly, you can see it in the following email samples to check how it works: Dear Sam,How are things coming with the project? 7 alternatives to just checking in (with examples) 1. This is always a wonderful way to check in, Anwar says. Of course, you could be turned down for the support. Whether youre networking or pursuing a sale, when you want to stay on your contacts radar, begin with one of these approaches. You might pick them up straight from our blog post or get inspired to draft a much interesting follow-up pitch. If your friend is more likely to respond to feelings-based questions ones they can answer with I feel XYZ, rather than recounting events, like I did XYZ and then ABC this may be a good way to go, Anwar says. Next time you reach out to your contacts, be sure to steer clear from using just checking in. Find out with our free checklist. Point out business weaknesses. Other times theyre waiting for the go-ahead from another project partner. We also may earn commission from purchases made through affiliate links. ", "Hi, Here is an interesting guide on How to [topic]. Whether youre networking or pursuing a sale, when you want to stay on your contacts radar, begin with one of these approaches. ", "Hi, Did you know that we are mentioned by [media source] as one of the best companies to work with? Pass along a link to relevant press coverage of one of your highest-profile customers. Customer service, support, and engagement, Free and unlimited video meetings and team messaging, Drive efficiency with all your work on one platform, Discover hundreds of apps that are vital for your business, Join our developer community and build custom workflows, The trouble with just checking in emails, 7 alternatives to just check in (with examples), RingCentrals integration with Gong.ios AI analytics engine, NEW: Customer Service Essentials bundle for small businesses, 15 top communication tools for small businesses, 13 more effective alternatives to just touching base emails, 4 clever ways to cut down on back-and-forth emails, If you told them youd follow up with them within a set timeframe, If they missed a meeting or call without providing an explanation, If they verbally committed to sign a contract but then went AWOL, If they started a product trial and youre still waiting for their verdict, If they havent come back to you after internal discussions. If so, heres the information I shared with you in the first message.. They might not want to talk about whats going on or how theyre feeling, but they could come up with some ideas for you to help. Have a look. Then ask straightforwardly how the project is coming along. Do you need any support from me on asks for an update while also being supportive and friendly. Reach out to them to gauge their satisfaction or if they still could benefit from yours. If you cant think of something even remotely useful to say, why should you expect the reader to care? In a polite or formal email, its often a good idea to let the person know the purpose of the message right away. We saw your comment on X, not only do we have the answer youre looking for, but we have some additional resources youll find useful, as well.. Or, another variation is the Baseball Opening, which is Im calling to just touch base. So it's time you know it has gone cold and send out one last email announcing your breakup with the prospect. are not protected by an attorney-client privilege and are instead governed by our Privacy Policy. If you know your co-worker, manager, or client has lost someone or is going through a rough patch, you can send a polite check-in message. Point out business weaknesses. 2. Instead of just checking in to see how they are, you should only reach out if you can offer them something of genuine value. ", "I hope your week is going well! Check how things are going as their contract with a competitor is winding down. How do I not say just checking in? I notice you havent sent me any follow-up emails yet.Please inform me when you get a moment,Mrs. And if you can't think of a single legitimate reason to follow up that would be beneficial to your prospect, don't. Thank you for your interest in RingCentral. All we ever want is for you to succeed and be profitable. Your contact might appreciate a reminder that theres still an open email chain needing attention. This is another way to rekindle a conversation you began before. I am sure you wouldn't want to see a "just checking in" email in your inbox. It even proofreads your text, so your work is extra polished wherever you write. Webbe checking. This lets the person know youre thinking of them and that you understand theyre having a hard time.
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