The Supervisor Mike was supposed to verify if the demo fees were removed as well and he never called me back. Think long and hard before you take your chances with Closets by Design or you may be in for a big dissappointment! Perhaps they have a school to teach how to shaft people of their money. Many similar stories! Nobody came in. And guest what the installer even took some of the shelves which is I know thats belong to my order . California - THANK YOU FOR ALL YOUR REVIEWS! Was deceived. And she responded, "Are you being sarcastic?" All the reviews seemed reasonable to me and therefore, has changed my opinion on even considering this company. Or I would like a refund. they ensure that the entire money is paid first before they could start the work on the delivery date and that should tell a lot! This complaint was posted by a verified customer. Over a period of two months, he helped get someone to take a look at the problem and then offered to put a piece of wood between the wall and closet board a very cheap, unprofessional, and a dirty solution to the problem. Furthermore, the proposed Closets by Design class action lawsuit argues that the fake deep discounts were not even the retail market value for the three months prior to the publication or dissemination of the advertised prices. In response to Closet by Design of Orlando, I want to make the necessary reservations and observations so that I can fully demonstrate how this company has no interest in solving the problem caused by the low quality that they are offering to its customers, also I would like to denote the sheer lack of professionalism in this company. Add value to your home. We are going to have to pay an electrician to relocate the ceiling fan because the blades will hit the doors of the pantry when they are open. The proposed Closets by Design class action lawsuit says that in addition to using misleading information to draw in consumers who were under the impression they were getting a great deal that these actions by the closet company violated California law. Wondering if a report is missing? Definitely dodged a bullet. A second deposit on final design and measurements was provided for $1, 673 on 4-7-21. She told me a date one month later for the installation, and told me that they will call me 72 hours in advanced to remind me. When he did this, he broke that panel, of course it was the one that was hard to get. One of the installers then called a friend, not an electrician and asked what to do since he knew he had done something wrong because of no power in the room. See some of the pics attached with this review. I was expecting the other room to be done the next day. When the closets got installed, the installer had to get a filler piece made to get the . My bedroom closet we installed the end of July 2017 not to my original specifications. A Closet Factory designer will take detailed measurements, finalize your design and confirm the cost of your project. Just rolled the wires up and shoved them back into the hole in the wall. Thank you. Dozens more customers have joined an ongoing lawsuit against the TikTok-famous brand Olaplex. My nightmare is similar to many of those offered here. I responded: "Do I have to wait for another two months? Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. Closets by Design has, and always will, put customers first, including by offering opportunities to make the cost of custom closet, office, and home organization more affordable. Closet by design has been a nightmare to work with since we set a date for installation. Worse job experience I have had with a new job. I called and spoke to the receptionist, Maggie, to request the owner and/or General Manager's name and she REFUSED to provide the names. I waited 6 weeks for a hamper! At Closets by Design, we proudly offer three distinct closet systems to organize both your wardrobe and your life. Schmidt National Law Group, 9191 Towne Centre Dr, #510 San Diego, CA 92122, (800) 631-5656. topclassactions.com. BUYER BEWARE! STAY AWAY FROM CLISETS BY DESIGN! All rights reserved. The supervisors was super rude when I talked to them. UPDATE: On Feb. 5, 2019,the plaintiff voluntarily dismissed the proposed Closets By Design class action lawsuit without prejudice. Much, much higher. Closets By Design offers a no-obligation estimate, in your home. This was the WORST company to deal with bar none! Upon calling, I was told I signed a contract to 6 months and they do not offer 2 years, only 1 year. (I have pictures of the power block where you can see where he yanked the wires right out of the wall) But the reality is you are luck to cover your gas and car usage costs. Write a Review. By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. My wife purchased a pantry through Closet by Design. And since she couldn't answer my question, she said: "I withdraw what I said." And the pieces that did come were cheap and chipped! I am sure the manager himself would have done the same if he was in my position. I am extremely dissatisfied with this company and their resolving of this matter. The installers just left leaving me worried about the electrical wires and found out that they broke one of the panels. Share your photos and videos with others to prove the truth of your words. I was really wanting to take advantage of their services but since I have read the reviews, I think I will consider other options. On April 9, 2021, I received a telephone call from Design Manager Jose Arcinega that the design and measurements made by the original designer, Tamara (who all of a sudden does not work at the company any longer), would not work, and changes were needed. Follow us: INTERNET OFFER: 40+15% Off. Unfortunately, we fell for it! Royalty Fee: 6.8%. I wish I would have looked at the reviews about this company before I called them! He was here for 14 hours doing a very small closet and a craft L shaped unit. 19-cv-77, C. D. Closet by Design - custom design and installation of pantry. Will see if they rectify their wrong. The next morning, I received an e-mail from No-Closet by No-Design confirming another installation day. I paid approximately over $10, 000.00 to this company and have been treated so rudely and unfair it is sick. I have contacted the company many times to ask for a refund of the $313 that it cost to get the electrician here and to repair the mess. First off the Maryland heights branch is the only one I'm commenting on . Imagine your Home, Totally Organized! This rating has decreased by -6% over the last 12 months. Already had one accident where I caught my foot on the loose and curled up piece and fell to the cement injuring my hand and shoulder. You all have helped me to not make a very costly decision. The one guy called a friend of his on how to get the power back and finally after an hour of confusion the power is back in my duaghter's room, but I don't trust their inept electrical knowledge so I have to call an electrician to make sure my house won't burn down. My wife realised the mistake only when she saw the end result. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. The receptionist told me that "she was going to call me right at that moment". This review was chosen algorithmically as the most valued customer feedback. Well wouldnt you know it, there price are still the same today!! So now we waitand wait Desired outcome: The Judges overseeing this case are Karen E. Scott and Josephine L. Staton. I am checking into california consumer laws about that. This is the best way to manage and repair your business reputation. July 19 No wonder they have alias names. Even though I have left many, many messages, he has NEVER bothered to return even one phone call or one email. Well I have emailed the designer several times with the same response, Oh I thought that this problem was fixed weeks ago. I have made a decision to NOT let this go. Supposed to be 15" wide. settlement administrator or your attorney for any updates regarding Exact same complaints as listed above and when I finally got the Mgr Roman, after the office girls (Maria & Joanna) kept hanging up on me or transferring me to a phone no one would answer, I told Roman that the "3" referrals I had for Designer Diana, he told me that was sales problem, he was with the installation side. Closets by Design, Inc. CBD Franchising, Inc. New to ClassAction.org? They told me the first day they had available for installation was the first week in SEPTEMBER on Wed. Well, Tues. I had so many issues with the people in this company that the process was exhausting for me. The owner Brian is about as crooked as you can get. He did that but did not use electrical wire, he used scotch tape to tape the wires. Get Your Closet Anized So Ng For A Trip Is Breeze Wcnc. Custom Closets Closet Design. So in early 2011, we sought the recommendations and proposals from 3 companies, and chose Closets by Design to renovated the closet. The case is still moving through the courts and has not yet reached a settlement. Design was good but the product itself looks cheap as crap! That should not cost $150. A set of cabinets was installed over my washer and dryer. There were some complexities that Erica promised to review before going final but this never happened. When the actual installation date came, the guys got a wrong design the cabinets are actually 3" smaller than the actual design and in contract. To date, I have provided $3, 346 in payments. I ended up with an ugly mess, and damage to my walls. Come Friday we got no call. Hopefully the third time is the charm! Consumers love to do business with someone that can admit mistakes and state how they made improvements. This design includes 3/4-inch straight-edge panels, adjustable shelves, and half-overlay flat face doors. At the time they informed me that they did not realize they had people on vacation and it would have to be rescheduled for sometime next week or later. Are you kidding me? Rude and unprofessional, reflect poorly on the company as a whole. Colorado. Corner wardrobes. See more ideas about closet designs, custom closets, closet design. Clearly, she was not, and exactly the doors I did not want, arrived. Closet were removed and I call another company. DRL. On installment day the installer goes over the measurements with me and low and behold, that crazy designer had designed 20 inches of the closet to be directly behind the radiator! PCR works with companies to arrive at their desired results. The proposed Closets by Design class action lawsuit was filed due to alleged violations of numerous laws, including the Consumers Legal Remedies Act, the Unfair Competition Law, and the California False Advertising Law. (#22) First AMENDED COMPLAINT against Defendant CBD Franchising, Inc., Closets By Design, Inc. amending Complaint (Attorney Civil Case Opening) #1 , filed by Plaintiff . I hope this review helps any future customers if they are considering this company. We recently used Closets by Design to re-model the walk-in-closet of our master bedroom. The false belief that I was saving money is what trapped me and Im pretty furious. I had angry customers call me because the installations were not right. The purpose of this Privacy Statement is to . they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Or I would like a refund. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. According to the case, the defendants Closets by Design, Inc. and CBD Franchising, Inc. perpetually advertise their home organizer systems for 40 percent or $200 off, which leads customers to believe they are purchasing the items at a steep discount. They keep hiding and screwing people over! All business will get complaints. All Rights Reserved. The manager John, in last lengthy phone call was very understanding and very courteousThey are coming Tuesday to correct all. The proposed Class is represented by John T. Jasnoch, Joseph Pettigrew, and Thomas K. Boardman of Scott + Scott Attorneys at Law LLP. I called to find out what time tomorrow they would arrive. I thought they did a fabulous job, and it still looks great to this day! Is this your company? Find top employees, contact details and business statistics at RocketReach. I told them my house was not ready. This review was chosen algorithmically as the most valued customer feedback. A growing number of lawsuits point out problems with price discounting if the regular prices are fake and only used to encourage customers to buy because they believe they are getting a great deal. I called on a biweekly basis to see if they can come back and get the wall issue fixed but I kept getting a different response each time. This browser does not support PDFs. I was a designer for closets by design. Before commenting, please review our comment policy. I ordered an Entertainment Center for my Livingroom around the Fireplace. Flooring sold to me was suppose to be the best quality for a garage floor here in the desert. According to the case, the defendants - Closets by Design, Inc. and CBD Franchising, Inc. - perpetually advertise their home organizer systems for 40 percent or $200 off, which leads customers to believe they are purchasing the items at a steep discount. I worked for this company for close to a decade. 36 following. 3:19-cv-00077-JKS-KES, in the U.S. District Court for the Central District of California. I attempted to cancel this order by E-Mailing their cancelation form but didn't hear from them. They offered to set another date (for me to take off from my job) to return, but I refused, also refused them the additional $600. These items and services are offered, according to the Closets by Design lawsuit, at a deep discount from the "original" price. This is totally unacceptable, etc." This rating has decreased by -1% over the last 12 months. Good luck with your project with No-Closet by No-Design! The franchisers cram it into a week to avoid paying the designers MINIMUM WAGE for two weeks time. To get to the wires that needed to be taped, he had to take off a panel where the hole was he had made. Closets By Design has an overall rating of 3.0 out of 5, based on over 284 reviews left anonymously by employees. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Lesson Learned! Closets by Design respects the privacy of our customers, partners and suppliers of products or services and clients. 2. The case status is Disposed - Other . I will never do business with Closet by Design, again! Need to get this install complete as contracted. On 3-30-21, I met with Designer Tamara Hatefi of Closets by Design from the Whittier, CA office (CLIENT # 168400). This, on top of them charging my credit card after the initial installation when I specifically told them I was NOT authorizing ANY charge (job NOT completed and installers invoice was $270 more than signed contract! So that was another fight for another 3 or 4 days to get a replacement panel. This will surely increase the credibility of your complaint. Click to enjoy the latest deals and coupons of Closets by Design and save up to 40% when making purchase at checkout. The lawsuit states that the defendants never offered the items or installation at the original or regular prices listed on the promotional materials. I did cancel delivery due to work and then I had to wait another 3 weeks. I have wasted almost $8000, not to mention 5 days that I had to tak off from work for their installatiom and repairs for shoddy measuring and workmanship. Closet World, Closet Dimensions, Closets by design Designer Pay Promise Fraud. 2) The salesperson is pushy and will make a fake call to the manager to get you a lower price; its just a gimmick to convince you. The appointment process, cost, installation and the before/after is all in this video :) It all went downhill from there. WHO ARE THE KIDDING WITH THEIR PRICING. Choose a location near you. Closets By Design is a family owned & operated business. A baby born via IVF is at risk of developing a deadly cancer after a fertility clinic wrongly transferred a genetically mutated embryo, according to a lawsuit filed Wednesday on behalf of the baby's parents.

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